Jade Hoani
Chatswood,AUK
Summary
I am a hard-working, motivated and enthusiastic person. Always strive to achieve the highest standard possible, at any given task and in any given situation. Accustomed to working in a challenging and fast pace environment, particularly when dealing with multiple projects and priorities at the same time. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, as well as learning opportunities to further develop my skills and expand my experiences.
Overview
8
8
years of professional experience
Work History
Baggage Handler/Ramp Agent
Menzies Aviation
01.2023 - Current
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Improved team response times to incoming aircraft, optimizing use of manpower and resources.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Streamlined ramp operations by coordinating efficiently with ground crew, pilots, and air traffic control.
Kaiawhina at Kohanga Reo
Te Kohonga Reo O Nga Tikanga Pono (Part Time)
06.2022 - 01.2023
- Prepared healthy food and beverages for children based on optimal dietary guidelines and individual restrictions
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent bacterial spread
- Monitored entrances and exits to maintain safety and organized environments
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Maintained effective schedule balance between rest periods, active play and instruction
- Managed safety and security of all children under care
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
- Conducted regular progress monitoring assessments, using collected data to individualize instruction and improve learning outcomes for each child.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Trade Assistant
Landscape Solution (Full Time)
02.2020 - 05.2022
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Trade Assistant with various daily tasks that improved productivity and resulted in better efficiency.
- Provided outstanding service to stakeholders, promoting effective and lasting business relationships.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service, handled challenging situations with ease.
- Used co-ordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Identified issues, analyzed information, and provided solutions to problems.
Kitchen Aide
Northcote Tigers, Bistro (Casual)
04.2017 - 12.2019
- Helped chefs prepare and present food to event guests with close attention to detail and presentation expertise
- Operated standard kitchen equipment with focus on safety and sanitation
- Prepared dishes for catering events or during high-volume shifts
- Cleaned and organized kitchen stations to promote team efficiency
- Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas
- Maintained composure and work quality while under stress
- Supported wait-staff and other team members in completing tasks
- Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations
- Distributed food to wait staff quickly to provide excellent customer satisfaction
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Washed, peeled, and cut various fruits and vegetables to prepare for serving
- Ensured proper handling and preservation methods were used whilst packaging and storing food products
Childcare Assistant
Kindercare, Milford (Casual)
04.2019 - 07.2019
- Engaged with children individually to encourage physical activity and academic curiosity
- Supervised circle time, free play, outside play, learning, and developmental activities
- Read and told stories to promote and support overall language development
- Maintained safety and cleanliness by sterilizing toys and surfaces
- Worked with supervisors to facilitate snacks, arts and crafts, and naptime
- Organized small groups of children while transitioning to and from outdoor play
- Incorporated music and play into developmentally appropriate activities
- Brought signs of potential emotional and developmental problems in children to caregiver's attention
- Dressed children and changed diapers
- Sparked imagination by helping children discover new things each day
Retail Assistant
The Warehouse, Milford (Casual)
04.2018 - 06.2018
- Offered each customer outstanding personal service and polite support to boost sales and customer satisfaction
- Kept on top of changes to store products and promotions in order to maintain strong sales
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behaviour
- Assisted customers by answering questions and fulfilling requests
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Greeted customers, helped locate merchandise, and suggested suitable options
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Organized store merchandise racks and displays to promote and maintain a visually appealing environment
Education
High School Diploma -
Carmel College
Milford 2019
Skills
- Safety awareness
- Workplace safety
- Time management
- Good communicator
- Ramp Operations Proficiency
- Routine Maintenance
- Baggage Handling Expertise
- Strong teamwork
- Social perceptiveness
- Welcoming guests
- Good worker and friendly
- Hygiene and Cleanliness
Timeline
Baggage Handler/Ramp Agent
Menzies Aviation
01.2023 - Current
Kaiawhina at Kohanga Reo
Te Kohonga Reo O Nga Tikanga Pono (Part Time)
06.2022 - 01.2023
Trade Assistant
Landscape Solution (Full Time)
02.2020 - 05.2022
Childcare Assistant
Kindercare, Milford (Casual)
04.2019 - 07.2019
Retail Assistant
The Warehouse, Milford (Casual)
04.2018 - 06.2018
Kitchen Aide
Northcote Tigers, Bistro (Casual)
04.2017 - 12.2019
High School Diploma -
Carmel College
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