Jade Johnson
Mangawhai Heads ,NTL
Summary
Dynamic professional with a proven track record in small business management and customer service excellence, notably at New World. Expert in videography and photography, coupled with exceptional multitasking and organizational skills. Achieved significant improvements in client engagement and operational efficiency, leveraging strong client relations and communication abilities to foster repeat business and referrals.
Overview
4
4
years of professional experience
Work History
Supermarket Assistant
New World
03.2024 - Current
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Communicated effectively with coworkers during shift changes to ensure seamless continuation of essential duties.
- Addressed customer inquiries and concerns with patience and professionalism, fostering strong relationships.
Small Business Owner
Creative By Jade
12.2022 - Current
- Produced videos according to client specifications, including desired length, style and pace.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Food Service Assistant
Stingray Matts Takeaway
09.2020 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Worked effectively in fast-paced environments.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Small Buisness Owner
Mangas Jewels
10.2022 - 08.2024
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Established foundational processes for business operations.
- Streamlined operational processes for improved efficiency and cost reduction.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Customer Service Assistant
Elevated Gallery
12.2020 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Otamatea High School
Maungaturoto, NZACCOMPLISHMENTS
Skills
- Customer Service
- Small Business Management
- Videography and Photography
- Social Media Content Creation
- Graphic Design
- Client Relations and Communication
- Adaptability and Multitasking
- Time Management and Organization
Timeline
Supermarket Assistant
New World
03.2024 - Current
Small Business Owner
Creative By Jade
12.2022 - Current
Small Buisness Owner
Mangas Jewels
10.2022 - 08.2024
Customer Service Assistant
Elevated Gallery
12.2020 - 03.2023
Food Service Assistant
Stingray Matts Takeaway
09.2020 - 03.2024
High School Diploma -
Otamatea High School
ACCOMPLISHMENTS
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