Jade Quayle

Bar:
Upholding Liquor License Compliance: Ensured compliance with all regulations and requirements related the Sale and Supply of Alcohol Act (2012) & iTi's licensing.

Staff Training: Implemented comprehensive training programs for new and existing staff to ensure elevated service standards and efficiency.

Shift Management: Oversaw the daily operations of the venue, ensuring a safe and enjoyable environment for FOH staff, kitchen staff and customers. Checked and ordered stock, competently and consistently.

Cocktail Menu Creation: Designed and curated an innovative cocktail menu, introducing unique and appealing beverages to enhance the venue's offerings.

Cocktail Preparation and Classes: Crafted and prepared cocktails to high standards, ensuring quality and consistency in every drink served. Additionally, holding cocktail preparation classes for fellow staff members to ensure quality assurance.

Bar Management: Managed the bar area, including stock control and ordering, supplier relations, and financial oversight to optimise performance and profitability.

Cash-up Procedures: Handled end-of-day cash-up procedures, ensuring accurate financial reconciliation and secure handling of all monetary transactions.

Front of House:
Management: Supervised front-of-house operations, ensuring exceptional customer service across all venue sections.

Considerable Party Coordination: Managed logistics and service for large parties and events, ensuring seamless execution and a memorable experience for guests.

Staff Management: Directed and supported FOH and Kitchen (BOH), promoting a collaborative and efficient work environment.

Cash-up Procedures: Handled end-of-day cash-up procedures, ensuring accurate financial reconciliation and secure handling of all monetary transactions.

During this role I was a student vet nurse, who helped with; anaesthetic monitoring, assisting in surgeries and dentals, feeding and syringe feeding exotic animals (birds, rabbits), ensuring surgery rooms were sterile, assisting with IV catheters, restraining animals appropriately and helping with reception.

In this role, it was crucial to pay extreme attention to detail for professional presentation and hospital standard of sanitization.

Maintained energy and enthusiasm in a fast-paced and stressful environment. Upheld a positive and caring attitude in a sensitive and intense environment.

Within this role, I collaborated effectively with my team while delivering the same standard on my own. Housekeeping worked cooperatively with reception to make sure families were checked in and out.

Operated steam cleaning equipment and floor machines to deep clean carpets and completed chemical training to work with high-grade chemicals, following the correct safety protocols and procedures to avoid injuries.