Summary
Overview
Work History
Education
Skills
Tasks
Ethnicity
Employer
Coursework
References
Timeline
Generic

Jade Shaw

Christchurch

Summary

Kia ora, kō Jade tōku ingoa. I am a willing and determined person who is always striving to better herself. I have great people skills which I use on a daily basis dealing with all different types of people and scenarios. I can think fast on my feet and make responsible decisions. I take pride in providing excellent work and service to those I am dealing with; I think of myself as an extremely approachable person who is always willing to go the extra mile to help. I pride myself in being able to uplift those I work with and have them strive to be the best they can be.

Overview

16
16
years of professional experience

Work History

Team Leader- Life Identity Services Officer

DIA
03.2021 - Current

Citizenship Officer

DIA
06.2020 - 02.2021

Customer Service Officer

DIA
03.2017 - 10.2018

Customer Service Representative

Officemax
03.2014 - 03.2017

Second In Charge

TEMT Clothing Store
04.2012 - 01.2014

Acting Store Manager

Valleygirl Clothing Store
01.2013 - 04.2013

Casual

Moveable Feasts
06.2011 - 01.2013

Christmas Casual

Cotton On Clothing
11.2011 - 02.2012

Bar Staff and Usher

Isaac Theatre Royal
08.2008 - 01.2011

Education

Hillmorton High School
Christchurch, NZ

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Conflict Resolution
  • Onboarding and Orientation
  • Complaint Handling
  • Customer Focus

Tasks

  • Serving customers drinks and snacks
  • Seating customers in their seats
  • Re-stocking fridges
  • Making Coffees (Barista)
  • Using POS till system
  • Cashing up/ balancing of tills
  • Answering phone calls
  • Stock take

Ethnicity

Ngati Rangitihi

Employer

Cotton On Limited

Coursework

  • Te Kurutao 2019 – Māori Leadership Program
  • Coaching On The Go 2020
  • Introduction to People Leadership - 2021
  • PEP – 2021
  • Te Aka Matua – 2022
  • Mataora - 2023

References

  • Jose Thomas (Retired), Department of Internal Affairs, Team Leader – Counter/Passports, 021 332 788
  • Jacqui Eggleston-Archer, Department of Internal Affairs, Acting Team Leader - Citizenship, 027 253 8907
  • Karen Fuller, Personal Reference, 027 340 7468

Timeline

Team Leader- Life Identity Services Officer

DIA
03.2021 - Current

Citizenship Officer

DIA
06.2020 - 02.2021

Customer Service Officer

DIA
03.2017 - 10.2018

Customer Service Representative

Officemax
03.2014 - 03.2017

Acting Store Manager

Valleygirl Clothing Store
01.2013 - 04.2013

Second In Charge

TEMT Clothing Store
04.2012 - 01.2014

Christmas Casual

Cotton On Clothing
11.2011 - 02.2012

Casual

Moveable Feasts
06.2011 - 01.2013

Bar Staff and Usher

Isaac Theatre Royal
08.2008 - 01.2011

Hillmorton High School
Jade Shaw