Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Jade Wareham

Pukekawa,WKO

Summary

Adept at transforming challenges into opportunities, I leveraged my entrepreneurial spirit to establish a thriving car detailing business, recognized for its excellence and customer satisfaction. At KFC, my knack for problem-solving and exceptional communication skills enhanced customer service protocols, significantly boosting loyalty. My journey underscores a blend of technical proficiency and relationship building, driving success in dynamic environments.

Developed in fast-paced car detailing environment, bringing focus on quality control, team leadership, and customer satisfaction. Demonstrated ability to streamline processes, train staff, and implement effective detailing methods. Seeking to transition into new field, leveraging experience in maintaining high standards and managing operations efficiently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Car Detailing

Business Owner
01.2024 - Current
  • Managed and grew a successful car detailing business by delivering high-quality services and building strong customer relationships.
  • Established and operated a successful car detailing business, leveraging entrepreneurial skills to drive sales.
  • Upheld company reputation for excellence through consistent adherence to established procedures and protocols for car detailing services.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Continuously monitored industry trends and best practices so as to stay on top of latest advancements within the car detailing field, and adapt them into our own workflow as appropriate.
  • Maintained a clean workspace for increased safety and efficiency in the car detailing process.


Customer Service

KFC
02.2022 - 01.2024
  • Conducted customer service training sessions for new team members.
  • Provided excellent customer service, addressing concerns promptly and courteously.
  • Implemented new customer service policies to maximize satisfaction and loyalty.
  • Provided exceptional customer service, resolving client issues promptly and professionally.
  • Provided customer service on accounts and resolved problems.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Expedited checkout process for efficient customer service during peak hours.
  • Met sales goals by offering excellent customer service.

Education

NCEA 1 -

OAS
Onewhero, NZ

NCEA 2 -

OAS
Onewhero

Level 2 Automotive -

MIT
Manukau

Automotive Level 3 -

MIT
Manukau, NZ

Frist Aid Certified -

OAS
Onewhero, NZ

Skills

  • Time management
  • Product knowledge
  • Communication skills
  • Negotiating
  • Problem solving
  • Tech expert
  • Relationship Building
  • business acumen
  • Active listening
  • Organization

Accomplishments


  • Entrepreneurial Experience: Founded Clean As Detailing, a mobile detailing business in the Hamilton and Auckland regions, showcasing your ability to start and manage a business.
  • Customer Relationship Management: Successfully interacted with customers to understand their needs, provide services, and ensure satisfaction.
  • Marketing and Promotion: Developed and implemented online marketing strategies through platforms like TikTok, YouTube, and Facebook to promote Clean As Detailing Personal Achievements
  • Work Ethic and Balance: Effectively balanced working on a farm, running, gym workouts, and business projects, demonstrating strong time management and commitment.

Certification

First Aid

Drivers licence

Automotive level 2

Automotive level 3

Interests

  • Gym Workouts
  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Cooking
  • I enjoy helping others and giving back to the community
  • Backpacking and Hiking
  • Playing Sports
  • Running
  • Adventure Travel
  • Road Trips
  • Personal Development and Self-Improvement

Timeline

Car Detailing

Business Owner
01.2024 - Current

Customer Service

KFC
02.2022 - 01.2024

NCEA 1 -

OAS

NCEA 2 -

OAS

Level 2 Automotive -

MIT

Automotive Level 3 -

MIT

Frist Aid Certified -

OAS
Jade Wareham