Jade Watson
New Zealand
Summary
Creative Business Owner with a strong background in managing an e-commerce beauty business, demonstrating exceptional work ethic and a deep understanding of the beauty industry and market trends. Proven track record of success in eCommerce beauty and strive for continued success.
Overview
9
9
years of professional experience
Work History
Business Owner/Operator
Honey Lashes Nz
06.2021 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Devised processes to boost long-term business success and increase profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Surpassed over 100k in profit in less then 6 months.
Catering Assistant
Auckland Zoo
03.2015 - 04.2016
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Maintained flexible work schedule to meet event needs.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Arranged linens and table settings according to seating plan and event theme.
Customer Service Representative
Paradise Ice Skating
02.2014 - 02.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for services and company information.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Level 3 & 4 - Pre Nursing
NZMA
Auckland, NZ11.2023
Skills
- Customer Needs Assessments
- Strategic Planning
- Inventory Control
- Analytical and Critical Thinker
- Sales Growth
- Adaptable and Flexible
- Build Revenue Streams
- Business Planning and Strategy
- Proven ability to identify and source high-quality beauty products
- Excellent marketing and branding skills, including social media and influencer marketing
- Experience with eCommerce platforms and website design
- Strong communication and customer service skills
- Ability to analyze data and make informed business decisions
- Efficient inventory management and supply chain expertise
- Dedication to providing positive customer experience and building customer loyalty
referees
Available on request.
Timeline
Business Owner/Operator
Honey Lashes Nz
06.2021 - Current
Catering Assistant
Auckland Zoo
03.2015 - 04.2016
Customer Service Representative
Paradise Ice Skating
02.2014 - 02.2015
Level 3 & 4 - Pre Nursing
NZMA
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