Jade Wiener
Howick,AUK
Summary
Customer focused worker with experience as a Retail Sales Associate and Front of House team member. I love working in people facing industries and interacting with new people everyday. I am a dedicated team member with proven problem-solving abilities and an excellent work ethic. I am reliable and understanding.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate / Piercing Specialist
Lovisa, Botany
10/2024 - 02/2025
10.2025 - Current
- Served 40 customers per shift while delivering prompt, friendly support in a busy retail environment.
- Recommended jewelry and upsold products to match customer preferences and support sales growth.
- Performed ear piercings using safety and sanitation protocols while keeping clients comfortable throughout the service.
- Explained piercing aftercare clearly and guided customers through jewelry selection with confidence.
- Maintained organized displays, restocked merchandise, and followed visual merchandising standards on the shop floor.
- Managed inventory, supported store security procedures, and kept the work area clean and sterile.
Front of House Member / Juice Barista
Urban in East, Howick
03.2022 - 08.2022
- Served 40 guests per shift while keeping front-of-house service moving smoothly and professionally.
- Recommended menu items to guests, using friendly communication to match choices with preferences.
- Upsold specialty items by presenting clear options and highlighting add-ons at the point of sale.
- Prepared orders, served food and drinks, and maintained a positive guest experience throughout service.
- Processed payments accurately and kept the cash drawer balanced during daily transactions.
- Trained new staff on cafe procedures and customer service expectations to support consistent operations.
Education
Bachelor of Education - Primary Teaching
University of Auckland
11-2028
High School Graduate - undefined
Macleans College
01-2024
Skills
- Cash handling
- Inventory control
- Visual merchandising
- Store opening & closing
- Store security procedures
- Opening and closing procedures
- Loss prevention
- Customer service
- Product recommendation
- Upselling
- Piercing aftercare instruction
- Staff training
- KPI tracking
- Merchandise planograms
- Appointment scheduling
- Ear piercing
Timeline
Retail Sales Associate / Piercing Specialist
Lovisa, Botany
10.2025 - Current
Front of House Member / Juice Barista
Urban in East, Howick
03.2022 - 08.2022
High School Graduate - undefined
Macleans College
Bachelor of Education - Primary Teaching
University of Auckland