Jade Tristan Wiremu Hay
Eden Terrace,AUK
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization. Currently wanting to get back into the work force. Look forward to the opportunity to joining the team.
Overview
26
26
years of professional experience
Work History
Owner-Operator
Hay Cars
36 Turakina Street Grey Lynn Auckland NZ
04.2020 - 12.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Founded and managed [Type] business, growing revenue to $[Amount] in first year
Sales And Installations Manager
Wiltech Solutions
The Concourse Henderson Auckland NZ
01.2016 - 10.2020
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Implemented systems to improve process efficiency and reduce project duration.
- Tracked project costs and other financial metrics to maximize profitability.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Prepared detailed project estimates and reports for management review.
- Obtained building and specialty permits from local jurisdictional agencies.
- Used computer software to design construction plans and perform calculations.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Scheduled utility service providers according to project timelines.
Owner-Operator
T.J's Bakery
Maraenui Napier NZ
01.2007 - 08.2013
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
In House Sales And Finance Manager
Turners Auctions Napier
Napier NZ
02.2005 - 12.2006
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Used Car Sales Manager
Hawkes Bay Toyota
Hastings
02.2003 - 12.2005
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Sales Representative
Bays Water Vehicals LTD
Napier NZ
12.2001 - 02.2004
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Auto City Supermarket
Sydney NSW Ausralia
01.1999 - 08.2000
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Mechanic
Midas Muffler
Onehunga, AUK
01.1997 - 01.1999
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
No Degree - Basic Mechanical Engineering
Hawkes Bay E.I.T
Napier City, NZ167/168 Credits Achieved - Food And Saftey
New Zealand Food And Safety
High School Diploma -
Napier Boys' High School
Napier, NZSkills
- Accounts Payable and Accounts Receivable
- Commercial Maintenance
- Balanced Work Ethic
- Finance and Accounting Operations
- Training and Development
- Inventory Optimization
- Raising Capital
- Reducing Costs
- Develop Business Structures
- Business Development
- Google AdWords
- Operational Analysis
- Analytical and Critical Thinker
- Verbal and Written Communication
- Marketing and Advertising
- Management Team Leadership
- Employee Motivation and Performance
- Quality Control Planning
- Articulate Communication
- Contract Negotiation Expertise
- Vendor Negotiations
- Customer Relations
- Systems Thinker
- Lean Methodology
- Sales Growth
- Consulting
Hobbies
Snowboarding, skateboarding, surfing, baseball, and drifting.
Timeline
Owner-Operator
Hay Cars
04.2020 - 12.2022
Sales And Installations Manager
Wiltech Solutions
01.2016 - 10.2020
Owner-Operator
T.J's Bakery
01.2007 - 08.2013
In House Sales And Finance Manager
Turners Auctions Napier
02.2005 - 12.2006
Used Car Sales Manager
Hawkes Bay Toyota
02.2003 - 12.2005
Sales Representative
Bays Water Vehicals LTD
12.2001 - 02.2004
Sales Representative
Auto City Supermarket
01.1999 - 08.2000
Mechanic
Midas Muffler
01.1997 - 01.1999
No Degree - Basic Mechanical Engineering
Hawkes Bay E.I.T
167/168 Credits Achieved - Food And Saftey
New Zealand Food And Safety
High School Diploma -
Napier Boys' High School