Jadn Taylor
Hamilton,WKO
Summary
I am a driven, very adaptable and fast learning Shift assistant being confident to learn any new skills. With proven customer service, time management, and conflict resolution skills. Committed to enhancing team performance and ensuring customer satisfaction in fast-paced environments. With expertise in leadership and staff training. Demonstrating the ability to manage shifts effectively, ensuring operational efficiency. Being a strong leader, known for leading teams during peak hours and training crew members to meet high standards. Ready to support my team and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Assistant - Crew Trainer
McDonalds
Terapa, Hamilton
10.2023 - Current
- The biggest achievement as a Shift Assistant in this workplace would be being trusted by managers and crew members to take over the shift whenever needed. This includes peak rushes, busy public holidays, head office visits, or the ability to maintain and control breaks for coworkers and crew. Being a shift assistant also brought me valuable skills to work toward becoming a manager. Learning to open and close a shift, regular travel paths, and food safety checks, ensuring cleanliness and organization of work stations, meeting KPIs and OEPEs for the month, and great time management skills, while being able to perform well in front of coworkers or head office management.
Part time Crew
Rebel Sports
Wellington, Porirua
02.2022 - 10.2023
- In this workplace and environment, I was able to assist customers in selecting sports equipment and apparel. Maintained store cleanliness, and organized merchandise displays. Collaborated with co workers to achieve daily sale goals and provided product knowledge to customers to suit their needs for their shopping experience.
Part time Crew
Bp
Kerikeri, Northland
03.2021 - 05.2021
- This job was a casual part-time position after school; however, I was very adaptable with my hours. Maintained cleanliness in workstations, and was very interactive with customers.
Education
Coaching -
RHS
Rototuna10-2025
High School Diploma -
St Patricks College
Wellington, NZ11-2023
Skills
- Customer service, Over all of my job experiences, has been one of the many skills I was able to pick up and learn in three different environments
- Time management, Whilst working at Mcdonalds I have had many opportunities to pick up shifts and working extra being very adaptable with my hours and always on time
- Conflict resolution, this has been one of my strongest skills while working in a fast food restaurant, being able to deal with complaints and suiting the customers' needs for the best possible outcome
- Leadership, as a current shift assistant at McDonald's, has to be demonstrated at all times, being ready to hand over or take on a shift Setting it up for my team during peak rushes, and delegating tasks to the crew, setting standards and responsibilities
- Staff training and development, overall my pairs and I have found I am a fast learner being able to pick up and adapt to skills very fast however being an ex Crew trainer I am also able to upskill and train crew to match and adapt to the skills and procedures I have learnt
Affiliations
Xavier Rattray - Manager
Mobile - 02041698976 Email - Xavi@rattray.org.nz
Caiden Paea - Manager
Mobile - 0225061245 Email - caiden.paea567@gmail.com
Mobile - 02041698976 Email - Xavi@rattray.org.nz
Caiden Paea - Manager
Mobile - 0225061245 Email - caiden.paea567@gmail.com
About Me
- I am going to be attending Waikato University in March studying towards business. Business is my main goal for the future and working towards, learning any skills to improve my goal is something I am very passionate about and consider my hobby. Working towards owning my Cafe in the near future I spend time baking and perfecting recipes, experimenting and trying new things. However in my spare time I also enjoy playing football with friends, I am very interested in fashion and scents such as colognes or candles and partook in martial arts being awarded with medals and certificates.
Timeline
Shift Assistant - Crew Trainer
McDonalds
10.2023 - Current
Part time Crew
Rebel Sports
02.2022 - 10.2023
Part time Crew
Bp
03.2021 - 05.2021
Coaching -
RHS
High School Diploma -
St Patricks College