Jagandeep Singh Bajwa
Auckland,New Zealand
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Albion Bar & Hotel
07.2022 - 01.2023
- Basic Bar Tending, making drinks , cocktails, mocktails, hard drinks .
- Organising karaoke every Friday night at bar for customers to enjoy.
- Handling Pokies machine , Cash handling, banking.
- Booking rooms for customers through online software plus apps such as booking.com.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Restaurant Manager
Raviz Indian Cuisine
09.2020 - 07.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Restaurant Manager
Saravanabhavan South Indian Restaurant
07.2019 - 08.2020
- Made sure there will be no staffing issues with rosters .
- FCP LOGS for Council Audit Maintenance - Food Safety and Hygiene logs have been made each day.
- Ordering both dry stock and cold stock with calculation to avoid over ordering or under ordering . And available is always in the store .
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Crew Trainer
McDonald's
01.2016 - 07.2019
- Firstly worked myself with correct procedures and then made sure the crew also follows the same .
- Food safety guidelines follow up everyday .
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Education
Business Administration - Management
Regent International Education Group
Auckland, AUK 04.2016 - 01/2017
Skills
- Time Management
- Can do attitude
- Worked in fast paced environment
Reference
Vishal Kumar,Bar Manager (Rosie Takapuna), bar@francs.co.nz
0226719001
Timeline
Restaurant Manager
Albion Bar & Hotel
07.2022 - 01.2023
Restaurant Manager
Raviz Indian Cuisine
09.2020 - 07.2022
Restaurant Manager
Saravanabhavan South Indian Restaurant
07.2019 - 08.2020
Business Administration - Management
Regent International Education Group
04.2016 - 01/2017
Crew Trainer
McDonald's
01.2016 - 07.2019