Jagruti Doolabh
New Zealand,Auckland
Summary
A highly organised and versatile Office Administrator with extensive experience in business operations, administration, and sales. Skilled in managing office tasks, coordinating workflows, and providing exceptional customer service. Through managing my own business and over 16 years in administration, I have developed strong expertise in staff management, sales support, problem-solving skills, and customer relations. Additionally, I am highly proficient in office organisation and coordinating schedules to ensure smooth business operations. I am eager to apply my diverse skill set in a dynamic role that values organisation, efficiency, and strong client-focused service.
Overview
16
16
years of professional experience
Work History
Office Administrator
Jaguar Land Rover
New Zealand, Auckland
08.2018 - Current
- Welcome guests and visitors at the reception front desk, providing professional assistance, directing them to the appropriate person or department, and managing incoming phone calls.
- Coordinate nationwide training sessions for dealership delegates across New Zealand, ensuring seamless scheduling and logistics.
- Organize team events and engagements, including corporate functions, morning teas, and lunches, fostering a positive work environment.
- Support the management team by accurately maintaining timetables, schedules, and internal systems to optimize workflow.
Sales & Office Administrator
Saladmaster
New Zealand, Auckland
07.2016 - 07.2018
- Sales Representative for Saladmaster Cookware, specializing in product demonstrations, customer consultations, and driving sales through personalized solutions and exceptional service.
- Managing and organizing all administrative tasks to ensure smooth daily operations for the company.
Restaurant & Cafe Manager
Rack & Roll Ribs
New Zealand, Auckland
02.2014 - 09.2016
- Managing staff schedules, training, and performance to maintain a motivated, efficient team.
- Handling customer inquiries, complaints, and feedback to maintain excellent service standards.
- Greeting customers warmly and taking orders accurately to ensure a positive dining experience.
Owner, Manager, Administrator
Jags Quality Treats
South Africa, Uitenhage
01.2009 - 01.2013
- Successfully managing our family-owned fast food and takeaway in town.
- Suppliers of Indian snacks to supermarkets and other outlets.
- Train new hires for work as crew members and assistants.
- Handle customer complaints and conflicts.
Education
Diploma - Tourism And Travel Management
MSC College
South Africa04-2009
Skills
- Customer service
- Office management
- Communication skills
- Staff management
- Team collaboration
- First Aid/CPR
- Travel coordination
- Microsoft 360
- Problem solving skills
Affiliations
- Dancing
- Cooking
- Socializing with friends & family
- Food
References
Natasha Mannering
- CFO
- Motorcorp Distributors, Auckland (Jaguar Land Rover)
- +64 210518085
- natasha.mannering@motorcorp.co.nz
Oliver Harding (Ollie)
- CCSO Director
- JLR Asia Pacific
- ohardin2@jaguarlandrover.com
Phil Crump
- Regional Sales Manager
- RAM Australia (Perth)
- +61 422391009
Timeline
Office Administrator
Jaguar Land Rover
08.2018 - Current
Sales & Office Administrator
Saladmaster
07.2016 - 07.2018
Restaurant & Cafe Manager
Rack & Roll Ribs
02.2014 - 09.2016
Owner, Manager, Administrator
Jags Quality Treats
01.2009 - 01.2013
Diploma - Tourism And Travel Management
MSC College
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