JAGRUTI DEEPAK GOHIL

New Business

• Build a pipeline of new Business based on priority channels and create a plan to approach customers based on potential.
• Cold calling to create new business Qualify the leads, complete customer data and gain first sales order.
• Increasing sales volume by understanding clients’ needs and providing necessary advice and support to grow business within.
• Classify new business based on size and determine future service model and frequency.
• Process custom orders where required.

Growth of existing Business

• Service existing accounts by telephone calls, presentations, and appointment.
• Qualify customers and create a call cycle of frequency based on this.
• Set customer sales objectives to drive growth based on current sales.
• Service existing business as per call cycle, presenting product, NPD and seasonal opportunities to grow business.
• Increase sale volume, upselling and range extensions.
• Monthly/Quarterly sales growth vs previous period
• Per Customer Per Channel

Sales support / Planning / Admin

• Generates inquiries and systematises sales conversion.
• Create and maintain a quarterly planning calendar.
• Maintains and updates business records and documents, including loading and maintaining.
• Ensure Head Office portals/exchanges are updated and maintained as required.
• Communication of Sales material.
• Sales activity reports.
• Utilise all resources to create timely
  and efficient workflow.
• Research for developing prospective
  customers.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Expanded product distribution by adding more than 100 new distribution points in region.
• Established and maintained operational standards for 2 locations.
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

• Delivered product demonstrations and sample applications, raising exposure of key brands.
• Arranged merchandise to present visually appealing displays and attract clientele.
• Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
• Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
• Trained team members in successful strategies to meet operational and sales targets.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Submitted reports to senior management to aid in business decision-making and planning.
• Recruited, hired and trained over 6 employees.

• Managed store organization, maintenance and purchasing functions.
• Trained team members in successful strategies to meet operational and sales targets.
• Resolved customer service issues promptly.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Completed routine store inventories.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
• Submitted reports to senior management to aid in business decision-making and planning.
• Improved sales process and tracking with implementation of new point of sale (POS) system.

• Used POS system to process sales, returns, online orders and gift card activations.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Employed strategic tactics such as cross-selling and upselling to drive sales.