Jagwinder Kaur
Flatbush ,Auckland
Summary
.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Tankjuice Limited
- Analyzed sales data for strategic planning and resource allocation.
- Resolved customer complaints for improved store reputation and loyalty.
- Motivated staff to achieve store goals for enhanced sales productivity.
- Analyzed sales trends to adjust inventory orders for improved turnover.
Web Administrator
Awataha Development Co-operation Ltd
- .Created custom reporting dashboards using data visualization tools that allowed stakeholders to make informed decisions.
- Conducted regular audits of website performance metrics, identifying areas for improvement and making necessary adjustments.
- Implemented version control systems to track changes in codebase efficiently, facilitating seamless collaboration between team members.
- Proactively identified potential vulnerabilities in the system architecture, addressing them before they became critical issues.
Senior Technical Solutions Specialist
2degrees Head Office
02.2019 - Current
- Resolved critical technical issues, minimizing downtime and enhancing user experience.
- Troubleshot network and software issues leveraging Splunk and Wireshark, ensuring system robustness and reliability.
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Increased productivity by collaborating with management to develop process improvements.
Education
Advanced Diploma - Computer Engineering
Diploma in Computing With Software Development
Auckland, AUK06.2015
Skills
Compassion & Empathy – Providing emotional support to patients
Teamwork & Collaboration – Working effectively with nurses, doctors, and other staff
Attention to Detail – Ensuring accuracy in patient records and care
Adaptability & Flexibility – Handling changing priorities in a fast-paced environment
Problem-Solving – Quickly assessing and responding to patient needs
Time Management – Balancing multiple tasks and responsibilities efficiently
Strong Work Ethic – Being reliable, punctual, and dedicated to patient care
Cultural Sensitivity – Respecting and understanding diverse backgrounds
Customer Service Skills – Providing a positive experience for patients and families
Active Listening – Understanding patient concerns and responding appropriately
Timeline
Senior Technical Solutions Specialist
2degrees Head Office
02.2019 - Current
Store Manager
Tankjuice Limited
Web Administrator
Awataha Development Co-operation Ltd
Advanced Diploma - Computer Engineering
Diploma in Computing With Software Development
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