Jahna Addidle
Tauranga,BOP
Summary
Current employee at Macpac, volunteer at SPCA. Dedicated to animal welfare and ensuring that accurate product information is communicated. I have been in customer service for around three years, and I find the role to be most fulfilling: connecting with customers and sharing knowledge experienced firsthand. Able to lift stock proficiently, and work well under stressful conditions.
Overview
3
3
years of professional experience
Work History
SPCA Volunteer
SPCA Tauranga
Tauranga, Bay of Plenty
06.2024 - Current
- Assisted in daily animal care and feeding routines for shelter animals.
- Educated visitors on proper animal handling and welfare practices.
- Monitored animal behavior and reported any health concerns to staff members.
- Maintained cleanliness of animal habitats and communal areas in the shelter.
- Volunteering every other Saturday, and picking up extra shifts whenever necessary.
- I also foster kittens whenever needed, helping them meet the qualifications required for adoption.
Sales Associate
Macpac
Tauranga, Bay Of Plenty
10.2022 - Current
- Assisted customers with outdoor gear selection and product knowledge.
- Maintained store appearance through effective merchandising and inventory organization.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Aquinas College
Tauranga, NZ11-2025
Skills
- Customer service
- Animal care
- Product knowledge
- Team collaboration
Relevant information
- I adore animals and have five cats in my family, one of my own, and I am well accustomed to the variety of different needs for each personality and breed. I also currently own a small dog and used to occasionally pet-sit for our neighbors' dogs before they moved. Previously, we've owned birds, bunnies, and fish, so I am well accustomed to their needs as well
References
References available upon request.
Timeline
SPCA Volunteer
SPCA Tauranga
06.2024 - Current
Sales Associate
Macpac
10.2022 - Current
High School Diploma -
Aquinas College
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