Detail-oriented Assessor with expertise in insurance damage assessment, risk analysis, and claims documentation. Proven ability to deliver accurate reports and liaise effectively with clients and stakeholders to facilitate timely restoration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assessor / Technician - Flood & Fire Restoration
Pure Services
Christchurch, New Zealand
06.2024 - Current
Conducted site inspections after insured flood and fire incidents.
Assessed structural and contents damage and prepared detailed reports for insurance claims.
Worked closely with insurance adjusters, homeowners, and builders to ensure accurate scoping and restoration.
Managed documentation and followed processes in line with insurance and compliance standards.
Developed strong problem-solving and analytical skills through real-time investigations and assessments.
Documented condition of each building by carefully photographing key features.
Maintained records of repairs, calibrations, and tests performed on equipment.
Network Technician
Ventia Group, UCG and Downer Group
Christchurch, New Zealand
07.2017 - 06.2024
Installed and troubleshooted network systems for commercial and residential clients.
Maintained accurate service records and helped resolve infrastructure issues.
Worked under pressure, coordinating with multiple teams to deliver timely technical support.
Assisted in training junior technicians on best practices and procedures.
Education
Level 5 - Financal Services ( General Insurance ) Pursuing
Open Polytechinic
Christchurch, NZ
02-2025
Level 5 and 6 - Computing and networking Secutriy
NCBT
Auckland, NZ
Skills
Insurance Damage Assessment
Risk & Cost Analysis
Claims Documentation
Report Writing & File Management
Client & Stakeholder Liaison
Analytical & Investigative Thinking
Exposure to Regulatory Procedures
Team Collaboration & Communication
Customer service
Certification
Customer Service Representative
NZ full driver license
Languages
English
Professional
References
References available upon request.
Timeline
Assessor / Technician - Flood & Fire Restoration
Pure Services
06.2024 - Current
Network Technician
Ventia Group, UCG and Downer Group
07.2017 - 06.2024
Level 5 - Financal Services ( General Insurance ) Pursuing