Jai Karam Deep Singh
Christchurch,Russley
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialist Cleaner
Ocs Cleaning Service
02.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained floor cleaning and waxing equipment.
- Operated buffers and burnishers to clean and polish floors.
Operations Manager
La Grande Networks Ltd
11.2022 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Network Technician
Shark Networks LTD
11.2021 - 12.2022
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Worked with outside vendors for fiber installations and service.
- Assigned application access, security roles and permissions.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
- Skilled at working independently and collaboratively in a team environment.
- Installed and maintained systems and analyzed users' needs.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Booking appointments, escalated complaint and signing off jobs.
- Pre planning and scoping assessment with customers.
Telecommunications Lead Technician
Regal Communications Ltd
05.2021 - 11.2022
- Implemented, developed and maintained telecommunications disaster recovery plans to guarantee business continuity.
- Implemented training programs to improve knowledge and skills of new technicians.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Performed preventive maintenance of telecommunications equipment.
- Researched and recommended network and data communications hardware and software.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Booking appointments, escalated complaints and signing off jobs.
- Pre planning and scoping assessment with customers.
Lead Technician
KK COMMS LTD
01.2019 - 03.2021
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Provided training to customers to enhance use and understanding of network systems.
- Implemented training programs to improve knowledge and skills of new technicians.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Implemented security measures to protect network systems from unauthorized access and threats.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Researched and recommended network and data communications hardware and software.
Operations Supervisor
Jet Cleaning Servicies Ltd
03.2018 - 03.2020
- Compiled training materials for new employees and tracked skill development.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
Cleaning Crew Member
Jet Cleaning Services Ltd
11.2015 - 03.2018
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Provided assistance to other staff members with cleaning of difficult areas.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Education
Computer Networking And Security
NCBT
Auckland, NZ11.2020
Skills
- Staff Training
- Employee Relations
- Employee Motivation
- Customer Relationship Management
- Staff Management
- Staff Development
- Health Information Policy and Procedure Development
- Superb Time Management Skills
- Expense Reports
- Client Relations
- Leadership
- Interpersonal Communications
- Team Leadership
- Quality Assurance and Control
Certification
First AID
Languages
English
Full Professional
Hindi
Professional Working
REFERENCES
.
Timeline
Specialist Cleaner
Ocs Cleaning Service
02.2023 - Current
Operations Manager
La Grande Networks Ltd
11.2022 - 08.2023
Network Technician
Shark Networks LTD
11.2021 - 12.2022
Telecommunications Lead Technician
Regal Communications Ltd
05.2021 - 11.2022
Lead Technician
KK COMMS LTD
01.2019 - 03.2021
Operations Supervisor
Jet Cleaning Servicies Ltd
03.2018 - 03.2020
Cleaning Crew Member
Jet Cleaning Services Ltd
11.2015 - 03.2018
Computer Networking And Security
NCBT
Similar Profiles
Mackenzie Houghton-LambMackenzie Houghton-Lamb
HR Assistant at Ocs Cleaning ServiceHR Assistant at Ocs Cleaning Service
Sandy SunnexSandy Sunnex
Supervisor of Cleaners at Ocs Cleaning ServiceSupervisor of Cleaners at Ocs Cleaning Service
Nelly PhillipsNelly Phillips
Cleaner / Supervisor at Ocs Cleaning ServiceCleaner / Supervisor at Ocs Cleaning Service
Billie-Jay KatuBillie-Jay Katu
Cleaner at Ocs Cleaning ServiceCleaner at Ocs Cleaning Service
Gerald MolinaGerald Molina
Exterior Plasterer, Painter at Greg Proudfoot Plastering LtdExterior Plasterer, Painter at Greg Proudfoot Plastering Ltd