Jaime Kelpe
Overview
7
7
years of professional experience
Work History
Field Operations Administrator
Counties Energy
2023.02 - 2025.03
- Processed invoices and documentation to support field staff operations and administrative needs.
- Compiled, analyzed, and shared monthly callout summaries to identify potential issues.
- Optimized field team operations through efficient administrative procedures.
- Utilized Microsoft Office applications (Excel, Teams, Word, Onenote) and various internal systems to support field staff operations
Designs Sorter
VIP Frames & Trusses
2020.11 - 2023.02
- Facilitated manufacturing by manually arranging frame and truss designs.
- Facilitated communication among designers, factory personnel, and clients to improve production efficiency.
- Facilitated training sessions for new hires.
Administrator - Position Dissolved Due to Covid-19
GFL Benchtops
2019.06 - 2020.06
- Coordinated with customers and clients to address inquiries and job requests.
- Assisted in coordinating kitchen measurement appointments and benchtop installations.
- Updated customers on installation progress.
- Guided customers through color sample evaluations during store visits.
Customer Services Representative (Fixed Contract)
VTNZ
2018.03 - 2019.02
- Delivered in-person customer support for WOF, registration, and licensing.
- Coordinated documentation tasks for government.
Education
Tuakau College
Skills
- Administrative support
- Customer service and relationship management
- Microsoft Office proficiency
- Adaptability and flexibility
- Time management and attention to detail
- Interpersonal communication
- Problem solving
- Team collaboration
Timeline
Field Operations Administrator
Counties Energy
2023.02 - 2025.03
Designs Sorter
VIP Frames & Trusses
2020.11 - 2023.02
Administrator - Position Dissolved Due to Covid-19
GFL Benchtops
2019.06 - 2020.06
Customer Services Representative (Fixed Contract)
VTNZ
2018.03 - 2019.02
Tuakau College