JAIME LECKNER

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

At Kelly Club I am responsible for supervising and supporting children aged 4-13. Majority of my work is at the holiday programme where I look after children whilst there parents are at work. We provide the children with meals, I do a lot of baking with the kids, we go on trips outside of the school grounds, and follow a structured activity plan designed by Kelly Club. During the school term I work in the evenings. The children come to Kelly Club after school until they are picked up by their parents after work. My main responsibilities after school is making the children afternoon tea, assist with their homework, and keep them occupied by playing games and doing fun activities.

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.