Jaimee Fowles
Hamilton
Summary
I am a dedicated Medical Imaging Technologist student at Waikato Hospital. I have been recognised for delivering exceptional patient care and ensuring radiation safety. I have a proven ability to foster strong relationships with medical staff, while consistently achieving high-quality diagnostic imaging standards. I am committed to ongoing professional development and effective communication in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Student Medical Imaging Technologist
Waikato Hospital
01.2023 - Current
- Performed radiographic procedures in line with safety legislation, hospital protocols, and clinical needs
- Ensured high-quality diagnostic imaging while maintaining patient privacy and comfort
- Liaised with medical staff to provide accurate diagnostic support
- Applied radiation safety principles to protect patients, staff, and the public
- Participated in shift work, and supervised fluoroscopy under guidance
- Maintained accurate records using PACS/RIS and supported equipment care and QA processes
- Engaged in ongoing professional development and in-service training
- Completed all practical exams, including trauma imaging, extremities, contrast studies, and mobile X-rays
Insurance Inbound Consultant
FMG
10.2021 - 01.2023
Senior Inbound Consultant
FMG
06.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Motivated and empowered team members to build customer satisfaction and loyalty, to support retention and growth.
- Maintained positive employee relationships and support for a team.
- Encouraged goals and KRAs through incentives. Call listening to encourage best practices and provide feedback.
Adminstrator/Receptionist
Better Living Home Care Australia
06.2021 - 09.2021
- Utilised active listening skills to quickly resolve problems and escalated larger issues.
- Handled diverse needs for clients by phone or through email.
- Answered and directed incoming calls using a multi-line phone system.
- Delivered administrative support to team members by making copies, sending faxes and organising documents
- Sorted incoming mail and directed it to the correct personnel each day.
- Entered data in Excel to keep records of incoming phone calls
Report Planner
FMG
11.2020 - 06.2021
- Complete, on average, a minimum of 30 Statement of Advice documents per month, in a timely manner.
- Working alongside stakeholders.
- Analysing data and putting information into a clear State of Advice document.
- Filing the appropriate documentation into Xplan
Inbound Insurance Consultant
FMG
02.2019 - 11.2020
- Resolve an average of a minimum of 20 inquiries per day to consistently meet performance benchmarks, including speed, accuracy, and volume.
- Provide timely, courteous, and knowledgeable responses to information requests.
- Provide excellent service and attention to customers when face-to-face, or through phone conversations.
- Recognised by management for providing exceptional customer service.
Education
Bachelor of Applied Science - Medical Imaging Technology -
UCOL
Palmerston North, NZ12-2025
Skills
- Excellent patient care
- Radiation safety
- Relationship and team building
- Integrity and honesty
- Strategic planning
- Effective communication
- Time management
- Meets safety and quality standards
- Friendly, positive attitude
- Culturally aware and responsive to individual patient needs
Accomplishments
- 2019 Rookie of the year Sales and Service
- 2019 Highest Achiever finalist Sales and Service
- 2020 High Achiever Client Servicing finalist FMG Annual Recognition Award
References
References available upon request.
Timeline
Student Medical Imaging Technologist
Waikato Hospital
01.2023 - Current
Senior Inbound Consultant
FMG
06.2022 - 12.2022
Insurance Inbound Consultant
FMG
10.2021 - 01.2023
Adminstrator/Receptionist
Better Living Home Care Australia
06.2021 - 09.2021
Report Planner
FMG
11.2020 - 06.2021
Inbound Insurance Consultant
FMG
02.2019 - 11.2020
Bachelor of Applied Science - Medical Imaging Technology -
UCOL