JAIMEE LATHAM
Burnside,Christchurch
Summary
Experienced team member bringing satisfaction to customers and clients .
Team focused, with a good understanding of key performance indicators within a landscaping services business, work well under pressure and am always looking for ways to best promote both product, sales and service. Always keen to learn new skills and processes to become a valuable team member.
Outside of work a ski bunny, tramper, crafting hobbyist
Overview
17
17
years of professional experience
Work History
Outdoor Garden Centre Team Member
Mitre 10 Mega Papanui
2024.04 - Current
- Increased customer satisfaction by attending to customers promptly. Answering calls after three rings.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Added my own merchandising Flare to specific high sale areas such as entranceways
Bunnings Greenlife Expert
Christchurch Bunnings Airport Store
2019.10 - 2023.04
- Assisted in setting up Bunnings Airport from being empty to merchandising all new stock into it.
- Continued when it opened in 2019 with great customer service
- Awarded status of Greenlife expert
- Placing 2-5 orders p er day and handling stock coming in
- Reducing greenlife writeoffs by 45%
- Adapting to changing circumstances such as lock downs.
Operations Assistant
Morgan and Pollard
2020.02 - 2020.05
- Daily operations of working closely with landscape architects - reading landscape plans, assisting in generating plant lists and orders, handling paperwork
- Ensuring logistics are met with collection and despatch from supplier pick ups to delivering to clients on site and liaising plant placements.
- Maintenance and maximising yard space to meet holding requirements of plants
- Occasional Forklift operation to assist in yard operations.
- Monitoring entrances and exits to maintain yard traffic safety.
- Handled daily administrative tasks efficiently to maximise time with clients
Maintenance Gardener
Self Employed, Owner/Operator
2007.01 - 2012.01
- Managed5 plus residential properties and 5 plus commercial properties assisting with each clients gardening needs.
- Managed all pricing, purchasing, invoicing, budgeting and taxation requirements.
- Implemented changes resulting in more aesthetically pleasing gardens.
- Delivered outstanding service and maintaining strong cooperative relationships with numerous clients.
- Carried out all plant care including pest and disease control
- Undertook occasional hard landscaping tasks including irrigation installation
Administrator
Ark Financial Group
2017.01 - 2018.01
- File Management - Converted over 50 files per day to electronic format using Xplan.
- Managed agendas and calendars and boosting client bookings by more than 50%.
- Computerized office activities, maintained customer communications and maintained productive, efficient approach to all tasks.
Scout Leader
NZ Scouting Association
2008.01 - 2010.01
- Proud to be Avonheads scout group leader of 15-20 scouts
- Planned and executed den activities, camping trips away, river crossings and other outdoor pursuits.
- Contributed to team success by completing jobs quickly and accurately.
- Met safety requirements by completing Rams forms
Education
Iress Xplan Training, AMP -
Iress
AMP2016
Level 2 Certificate in Computing, CPIT -
Ara
Christchurch2013
Leadership Certificate - Scouting
Scouting New Zealand
Canterbury2010
Diploma of Parks and Garden Technology -
Lincoln University
Canterbury1996
Skills
- Landscape services/Nursery operations
- Retail nursery -Greenlife Expert
- Stock Ordering
- Forklift operation
- Administrative Support - making plant lists from landscape plans
- Customer and client relations
- Reception/Data entry/Filing
- Owner/operator of own Garden Maintenance Business
- IT skills- mailchimp, MS Word,Excel and powerpoint
Additional Information
A member of the church music team .......... Present
Church music leader/leaky coracle editor ... 2014-2019
School netball coach, years 5-6 .................. 2018
Referees
John Radburn (Formerly Insight Unlimited ) 021 1548368
Fordy -Arvida Morgan and Pollard 021919118
Paul Van der meys Director VDM Holdings Ltd 03 3131315
Timeline
Outdoor Garden Centre Team Member
Mitre 10 Mega Papanui
2024.04 - Current
Operations Assistant
Morgan and Pollard
2020.02 - 2020.05
Bunnings Greenlife Expert
Christchurch Bunnings Airport Store
2019.10 - 2023.04
Administrator
Ark Financial Group
2017.01 - 2018.01
Scout Leader
NZ Scouting Association
2008.01 - 2010.01
Maintenance Gardener
Self Employed, Owner/Operator
2007.01 - 2012.01
Iress Xplan Training, AMP -
Iress
Level 2 Certificate in Computing, CPIT -
Ara
Leadership Certificate - Scouting
Scouting New Zealand
Diploma of Parks and Garden Technology -
Lincoln University
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