Jaimee-Lee Marson
Auckland,AUK
Summary
I'm a passionate and hardworking individual with a kind and caring nature. I am motivated by my passion for making a positive impact on individuals' lives. I approach tasks with determination and enthusiasm. I have a non-judgmental attitude, which allows me to connect with people from all walks of life and foster an inclusive environment where everyone feels valued.
I am an extremely loyal person, as I prioritise building strong relationships based on trust and mutual respect. Whether working collaboratively in teams or independently, I bring a punctual and reliable work ethic to every endeavour. With the ability to adapt to various situations. I strive to contribute meaningfully to any project or goal I participate in.
Overview
5
5
years of professional experience
Work History
Programme Coordinator
Odyssey
09.2024 - Current
- Support the achievement of core business deliverables through effective programme coordination and delivery of the Te Puawai aroha (TPA) programme each year for children, young people and their families/whānau.
- Raise the programme’s and Odyssey’s profile through the establishment of relationships and networks with other professional sector organisations within mental health and addiction services.
- Identify and act on any potential risks to self or others, including children, young people and their families/whānau and other employees.
- Actively engage with relevant professionals and tangata whai ora to reduce barriers to the TPA programme.
- Is supportive of employees and clients/whai ora with mental health and addiction needs, focusing on their strengths
- Demonstrate in-depth knowledge and understanding of Te Tiriti o Waitangi and its application in this role.
- Works in partnership with people accessing services and is mindful of the impact of power differentials.
- Understands and respects Māori tikanga and spiritualpractices, the importance of identity and the concepts of whakawhanaunga, manaaki, tino rangairatanga and mana Motuhake.
Restaurant Manager
The Good Home
03.2022 - 09.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
Bartender
The Good Home
03.2021 - 09.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Wait Staff Member
The Good Home
01.2020 - 09.2022
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Psychology And Criminology And Criminal Justice
Auckland University of Technology
Auckland, NZ12-2024
High School Diploma -
Pakuranga College
Auckland, NZ11.2021
Skills
- Compassionate
- Positive Attitude
- Communication
- Attention to Detail
- Problem-solving
- Non-Judgmental
- Active Listening
- Multi-Tasking
- Client engagement
- Critical thinking
References
Employer Reference:
April Campbell
Restaurant and Beverage Manager
(The Good Home)
Phone Number: 0273920411
Alex Sui
Clinical Manager at Odyssey
Phine Number: (on request)
Character Reference:
Natalie Nelson
Detective Senior Sergeant at NZ Police
Email Address: natnelson98@gmail.com
Additional Information
- Has Certificate in Comprehensive Workplace First Aid.
Full Day Certificates:
- Engaging in Pasifika
- Ethics and Boundaries
- De-escalation
- Understanding Bias
Upcoming Trainings:
- Working with Maori
-Rainbow Divercity
-Te Tiriti o Waitangi
- Suicide Risk and Assessment
Timeline
Programme Coordinator
Odyssey
09.2024 - Current
Restaurant Manager
The Good Home
03.2022 - 09.2024
Bartender
The Good Home
03.2021 - 09.2022
Wait Staff Member
The Good Home
01.2020 - 09.2022
Bachelor of Arts - Psychology And Criminology And Criminal Justice
Auckland University of Technology
High School Diploma -
Pakuranga College
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