Sales Associate successful in relationship and team building. Motivates sales teams to exceed sales goals. Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers. Results-oriented in sales management excelling in identifying customer needs and providing solutions.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Homebased Sales Manager/ Virtual Assistant
Oxford and Regent Street Inc
Suncor Energy Centre #100, 111 – 5th Avenue SW Calgary, Alberta T2P 3Y6 Canada
02.2015 - Current
Contacted customers by phone and email in response to inquiries.
Closed an average of sales calls each quarter.
Supported the sales team in writing proposals and closing contracts.
Hired sales representatives over a long period.
Supervised a sales force of two sales associates.
Sales Representative
Cavalli Brass Incorporated
24 Trinity Crescent Richmond Hill, Toronto, ON, Canada L4B2S3
10.2014 - 01.2015
Closed an average of sales calls each quarter.
Contacted customers by phone and email in response to inquiries.
Homebased Virutal Assistant/ Telemarketer
Global Staffsource Incorporated
Tampa, Florida
10.2014 - Current
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Documented all customer inquiries and comments thoroughly and quickly.
Coordinated appointments to show marketed properties.
Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
Negotiated contracts on behalf of clients.
Customer Service Representative
Offsourcing Philippines Incorporated
02.2014 - 10.2014
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Referred unresolved customer grievances to designated departments for further investigation.
Prepared reports and communication for senior management and clients.
Managed high call volume with tact and professionalism.
Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
Acted professionally and patiently when addressing negative customer feedback.
Market Researcher/ Opinionologist
Survey Sampling International Inc
Mcarthur Highway corner Ma-a Road, Davao City
10.2010 - 10.2013
Created effective messaging using language, graphics and marketing collateral.
Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
Education
Bachelor of Science - Business Administration Financial Management
St. Peter's College Of Toril
2011
High School Diploma -
Davao Central College
2007
Skills
Team Player
Goal-oriented
Positive and upbeat
B to B sales
Trained in consumer marketing
Excellent communication skills
Self-directed
Certified Computer Office Assistant
Microsoft Excel certified
Filing and data archiving
Certification
Monetary Policy
Bangko Sentral ng Pilipinas
Financial Management Students
Go Negosyo
Bangko Sentral ng Pilipinas
City Administration of Davao
Good Manufacturing Practice (GMP)
Operating Procedures (SSOP)
Digos City Veterinary Office
Timeline
Homebased Sales Manager/ Virtual Assistant
Oxford and Regent Street Inc
02.2015 - Current
Sales Representative
Cavalli Brass Incorporated
10.2014 - 01.2015
Homebased Virutal Assistant/ Telemarketer
Global Staffsource Incorporated
10.2014 - Current
Customer Service Representative
Offsourcing Philippines Incorporated
02.2014 - 10.2014
Market Researcher/ Opinionologist
Survey Sampling International Inc
10.2010 - 10.2013
Bachelor of Science - Business Administration Financial Management
St. Peter's College Of Toril
High School Diploma -
Davao Central College
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