Jaimin Patel
Mount Roskill,New Zealand
Summary
Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
High Profile Security (Supervisor)
First Security Guard Services
11.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Monitored and approved access control systems for accessibility to authorized personnel.
Security Professional
Armourguard Security
02.2023 - 11.2024
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Trained new security personnel on company policies and procedures, fostering a knowledgeable workforce.
Security Professional
FIRST Security
05.2019 - 06.2022
- Effectively managed incidents involving trespassers or aggressive individuals, utilizing de-escalation techniques when needed.
- Conducted regular inspections of security equipment, ensuring proper functionality for optimal performance.
- Created a secure environment for staff and visitors through meticulous attention to detail in daily duties and adherence to established procedures.
- Maintained access control at entrances, ensuring only authorized personnel gained entry to the facility.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems.
- Responded quickly to emergency situations to assess and deflect issues.
Assistant Store Team Leader
Liquor Store
01.2021 - 01.2022
- Reviewed sales data regularly to identify trends, adjust inventory levels accordingly, and maximize profitability.
- Enhanced visual merchandising displays for increased foot traffic and higher sales conversion rates.
- Provided exceptional customer service through active listening, problem-solving skills, and clear communication with patrons.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Security Officer
10/7 SECURITY
11.2019 - 11.2020
- Worked as a static security guard for First security
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
Crew Member
McDonald's
01.2018 - 07.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Education
Graduate Diploma - Applied Management Level-7, Business, Management, Marketing, and Related Support Services
Otago Polytechnic Auckland International Campus
07.2019
Skills
- Customer Service
- Time Management
- Team leadership
- Staff management
- Security personnel training
- Security management
- Patrol operations
- Security team management
- Daily incident reporting
- Emergency response
- CCTV monitoring
- Alarm monitoring
Certification
- New Zealand Certificate ( Security Level -3)
- Certificate of Approval (COA) Full green
- Full Car License (Class 1)
- First Aid Certificate
Languages
English
Full Professional
Hindi (Full Professional)
Full Professional
Gujarati
Full Professional
Timeline
High Profile Security (Supervisor)
First Security Guard Services
11.2024 - Current
Security Professional
Armourguard Security
02.2023 - 11.2024
Assistant Store Team Leader
Liquor Store
01.2021 - 01.2022
Security Officer
10/7 SECURITY
11.2019 - 11.2020
Security Professional
FIRST Security
05.2019 - 06.2022
Crew Member
McDonald's
01.2018 - 07.2019
Graduate Diploma - Applied Management Level-7, Business, Management, Marketing, and Related Support Services
Otago Polytechnic Auckland International Campus
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