Jakana Lanauze-Phillips
Waitangi,Chatham Islands
Summary
Organized, dependable and experienced in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated, learning quickly in fast-paced, high-volume environments. Consistently adhering to compliance standards.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Chatham Islands Council
07.2020 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Factory Hand
Port Nicholson Fisheries
10.2016 - 12.2022
- Received, and graded live Crayfish for export.
- Followed strict quality control processes and procedures to meet high standards.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Participated in training sessions to enhance skills and knowledge.
Finance Technical Lead
Chatham Islands Council
04.2021 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Hamilton Girls' High School
Hamilton, NZ12.2018
Skills
- Workflow Processes
- Mail Routing
- Air Travel
- Document Scanning and Digitization
- Customer Care
- Payment Collection
- Customer Inquiries
- Travel Bookings
- Staff Training
- Confidential Information Management
- Report Preparation and Analysis
- Database Maintenance
Timeline
Finance Technical Lead
Chatham Islands Council
04.2021 - 11.2022
Receptionist Administrator
Chatham Islands Council
07.2020 - Current
Factory Hand
Port Nicholson Fisheries
10.2016 - 12.2022
High School Diploma -
Hamilton Girls' High School
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