Jake Hoggart
Auckland,Grafton
Summary
I'm a detail-oriented and motivated student, currently pursuing a Bachelor of Commerce at the University of Auckland. With three years of experience in the FMCG retail/supply chain industry, I truly enjoy engaging with customers and solving challenges. Building strong relationships with key stakeholders is something I value, as I believe effective communication and collaboration are essential. My positive attitude, strong work ethic, and interpersonal skills make me excited to join a collaborative workplace and contribute to its success.
Overview
4
4
years of professional experience
Work History
Event Security Guard/Team Leader
Red Badge Group
01.2023 - Current
- Ensuring patron safety and venue security while maintaining a professional and calm appearance.
- Using de-escalation techniques to defuse harmful situations/conflicts efficiently and safely.
- Managing a team of staff, ensuring staff welfare is upheld and performance standards are exceeded.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Seafood Department Manager
New World Pukekohe
01.2021 - 01.2023
- Procured and Managed a fast-moving inventory of 200 product lines while maintaining professional relationships with suppliers and customers.
- Analyzed SAP reports to build on product turnover and customer spending using various promotion techniques.
- Performed daily administrative tasks; from timesheet approvals, invoicing, receipting, supplier liaising and client relations.
- Implemented innovative ideas for in-store promotions and new products.
- Trained to operate in every department in the store to assist other departments when short staffed.
- Boosted employee morale through regular recognition of outstanding performance and fostering a positive work culture within the department.
COVID Contact Tracer/Case Investigator
REACH Aotearoa
01.2022 - 06.2022
- Contacting and informing COVID-positive cases on behalf of the Ministry of Health.
- Providing emotional support and ensuring clients are comfortable to isolate at home.
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
- Entering confidential medical data into a Salesforce system and assessing the health risk of the patron.
- Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
Education
Bachelor of Commerce - Operations And Supply-Chain Management
University of Auckland
Auckland, NZ05.2026
High School Diploma -
ACG Strathallan College
Auckland, NZ11.2020
Skills
- Software proficiency
- Inventory management
- Communication
- Marketing
- Leadership
- Strategic thinking
- Collaboration
- Full Driver's License
- Intermediate Microsoft Excel
- Staff rostering
Referees
- Ruby Tulloch, Event Operations Manager, Red Badge Group, 021 371 503
- Tim Wilson, Owner Operator, New World Stonefields (formerly Pukekohe), 027 465 3304
Timeline
Event Security Guard/Team Leader
Red Badge Group
01.2023 - Current
COVID Contact Tracer/Case Investigator
REACH Aotearoa
01.2022 - 06.2022
Seafood Department Manager
New World Pukekohe
01.2021 - 01.2023
Bachelor of Commerce - Operations And Supply-Chain Management
University of Auckland
High School Diploma -
ACG Strathallan College
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