Jake Milne
Wellington,New Zealand
Summary
I'm a 21-year-old passionate and driven individual seeking to launch a career in marketing and sales. I combine a Bachelor of Communications majoring in Marketing and media studies with hands-on experience in customer
engagement/hospitality. I am eager to join a team of driven individuals who value results, where I can focus on representing well-known brands face-to-face. I am motivated to set and achieve personal goals, bringing good energy to every shift, and I am ready to attend sales and leadership workshops to further develop my edge in the industry.
Overview
4
4
years of professional experience
Work History
Te Papa Event Crew
Te Papa
2024.03 - Current
- - Represent Te Papa's brand standards at high-profile events, delivering a premium-quality experience.
- - Collaborated to set up large-scale events under tight time constraints, ensuring seamless execution and guest experience.
- - Operated POS systems at the bar, efficiently processing guest orders.
- - Engaged with guests face-to-face, addressing inquiries with a polite, solutions-oriented approach to enhance guest satisfaction.
- - Organized and cleaned large spaces, maintaining a welcoming environment for event attendees.
Guitar Tutor Apollo Music
Jake Stokes (Boss) Jake@apollomusic.co.nz
2023.04 - Current
- Build rapport with all clients, ranging from all ages and musical backgrounds
- Communicated tailored advice to enhance student understanding and engagement
- Adapted teaching style to meet diverse needs of students, fostering individual growth
- Set goals for students and tracked progress, reinforcing commitment to their development
Te Papa Cafe
Sam Sheared
2024.12 - 2025.03
- Operating Cafe POS on the till, placing orders of food and beverages
- Provided friendly, welcoming customer service to enhance visitor experience.
- Demonstrated respect and friendliness while assisting customers and team members.
- Collaborated with team members to achieve shared goals in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Warehouse Worker
Cool N Fresh, David (Manager) +64 21 190 5748
2023.10 - 2024.02
- Loaded, unloaded, and moved materials to optimize storage and production workflows.
- Consistently lifted materials weighing as much as 40 Kgs
- Picking and Packing Food Boxes
- Conducted inventory stock takes to maintain accurate product levels and support inventory management.
- Operated efficiently under strict time constraints to meet tight deadlines.
Kitchen Hand
The Boulcott Bistro, John (Boss) - +021 242 9500
2023.03 - 2023.09
- Completed end-of-day kitchen cleaning and sanitizing following health code requirements
- Ensured cleanliness of kitchen stations and organized storage areas to support safe food preparation
- Maintain a clean and tidy kitchen area, organizing space
- Swept and mopped kitchen floors after each main service period
- Collaborated with kitchen staff to streamline workflow during peak service hours
- Worked under heavy time pressure to promptly clean and store plates and utensils after service
Guitar Tutor
Christchurch Music Academy
2022.06 - 2022.10
- As a Guitar Tutor, Delivered exceptional customer service by ensuring client satisfaction and fostering new learning experiences
- Presented a welcoming demeanor to foster a positive learning environment for students
- I have a strong eye for detail regarding each student's playing and pinpointing weaknesses that the student can improve on
- Guided students in mastering each song.
- Managed multiple bands to meet performance deadlines, coordinating schedules and rehearsals effectively
Education
Bachelor of Communications -
Victoria University of Wellington
Wellington, NZ2025-04
Skills
- Face-to-face sales
- POS Operation and Transaction Handling
- Client relations
- Strong work ethic
- Sales experience
- Clear, confident verbal communication
- Adaptability
- Team collaboration
- Problem solving
- Event coordination
Languages
- Spanish
- English
Timeline
Te Papa Cafe
Sam Sheared
2024.12 - 2025.03
Te Papa Event Crew
Te Papa
2024.03 - Current
Warehouse Worker
Cool N Fresh, David (Manager) +64 21 190 5748
2023.10 - 2024.02
Guitar Tutor Apollo Music
Jake Stokes (Boss) Jake@apollomusic.co.nz
2023.04 - Current
Kitchen Hand
The Boulcott Bistro, John (Boss) - +021 242 9500
2023.03 - 2023.09
Guitar Tutor
Christchurch Music Academy
2022.06 - 2022.10
Bachelor of Communications -
Victoria University of Wellington