Jake Rowling
Whakatane,BOP
Summary
Dedicated worker with excellent communication and time management skills. Driven to progress career within a workplace that provides comfort, support, and stability. Consistently praised by peers for hardworking nature. Known to be reliable and always ready to assist the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Bigsave
Whakatane
12.2023 - Current
- Was employed at the Kawerau branch until closure in August
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Increased sales by building strong customer relationships and providing excellent service
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies
- Participated in physical inventory counts periodically, verifying the accuracy of electronic records against actual merchandise quantities on hand
Sales Assistant
Smiths City
Whakatane
08.2023 - 12.2023
- Processed transactions accurately while maintaining a high level of customer service
- Assisted customers with prompt and polite support in-person and via telephone
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons
- Executed visual merchandising strategies to attract customers and drive sales
- Supported store management with administrative tasks such as stocktake
- Left employment due to redundancy
Sales Assistant
Kathmandu
03.2022 - 08.2023
- Explained and demonstrated product features, focusing on customer needs
- Provided strong customer service by greeting and building relationships with customers
- Maintained knowledge of company products to make informed recommendations to customers
- Built strong working relationships with fellow co-workers
- Arranged and displayed merchandise to promote sales
Crew Trainer
McDonald's
06.2019 - 03.2022
- Operated a cash register efficiently while providing correct change
- Maintained excellent levels of workplace cleanliness to enhance workplace safety
- Worked alongside the manager to customize training to suit new team members
Education
NCEA Level 2
Whakatane high school
Whakatane11.2019
Skills
- Upselling Strategies
- Payment Processing
- Social Perceptiveness
- Answering Customer Questions
- Till Counting
- Health and safety
- Building Customized Solutions
- Inventory and Stocking
Certification
Open Water Diving
Timeline
Sales Assistant
Bigsave
12.2023 - Current
Sales Assistant
Smiths City
08.2023 - 12.2023
Sales Assistant
Kathmandu
03.2022 - 08.2023
Crew Trainer
McDonald's
06.2019 - 03.2022
NCEA Level 2
Whakatane high school