Jalen McLeod
Hamilton,WKO
Summary
Experienced in enhancing customer satisfaction and packing efficiency at Trevelyan's Pack & Cool. Consistently excelled in efficient packing while maintaining composure under pressure. Expertise extends to cash management and customer service, adeptly handling transactions and resolving complaints. Significantly contributes to workplace safety and sanitation practices. Hardworking and passionate job seeker with strong organizational skills. Eager to secure this position and contribute towards helping the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Pak N Save Rotorua
03.2018 - 12.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Pak'nSAVE Rotorua
04.2019 - 07.2019
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Fruit Packer
Trevelyan's Pack & Cool
04.2021 - 06.2021
- Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
- Enhanced packing efficiency by streamlining fruit selection and sorting processes.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
Education
Western Heights
Rotorua, BOPSkills
- Fruit handling
- Workplace safety
- Box assembly
- Efficient packing
- Sanitation practices
- Food safety regulations
- Reliability and punctuality
- Patience and composure
- Cash management
- Refund handling
- Merchandise restocking
- Customer service
- Customer satisfaction
Timeline
Fruit Packer
Trevelyan's Pack & Cool
04.2021 - 06.2021
Customer Service Cashier
Pak'nSAVE Rotorua
04.2019 - 07.2019
Customer Service Cashier
Pak N Save Rotorua
03.2018 - 12.2018
Western Heights
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