Jamee Payne
Safford, AZ
Summary
Accomplished professional with a proven track record at Renown Regional Medical Center, adept in medical records maintenance and team leadership. Excelled in enhancing customer satisfaction and managing sensitive patient data, demonstrating strong organization and effective teamwork. Skilled in administrative support and committed to delivering high-quality service.
Overview
12
12
years of professional experience
Work History
Unit Clerk/Cardiac Monitor Technician
Renown Regional Medical Center
12.2014 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Manager
Sierra Aquatics
01.2012 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
High School Diploma -
River Valley
Correctionville, IASkills
- Multi-line phone system
- Medical Records Maintenance
- Strong Organization
- Administrative Support
- Reception Management
- Records Scanning
- Document Management
- Team Leadership
- Time Management
- Teamwork and Collaboration
Timeline
Unit Clerk/Cardiac Monitor Technician
Renown Regional Medical Center
12.2014 - Current
Manager
Sierra Aquatics
01.2012 - 12.2014
High School Diploma -
River Valley
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