JAMES BERTULFO
Glen Eden,Auckland
Summary
Currently in my final semester of a Bachelor of Commerce at the University of Auckland, I major in Marketing and Information Systems. My passion for sports and interest in business have shaped my studies, inspiring me to pursue a career where I can make a positive impact. Through academic projects, club initiatives, and customer-facing roles, I have developed strong communication and critical thinking skills. I am eager to apply my expertise and fresh perspective to be a valuable asset to any organisation.
Overview
5
5
years of professional experience
Work History
Sales Associate
Helly Hansen
09.2024 - Current
- Compiled weekly reports on store performance, including sales, inventory, and customer satisfaction metrics.
- Developed skills to address customer inquiries and resolve issues effectively.
- Acquired expertise in sales techniques and strategies to surpass customer expectations.
Cinema Sales Attendant
Events Cinemas
11.2022 - 02.2024
- Maintained a positive attitude in high-pressure situations while ensuring effective cash management and transaction processing.
- Delivered high-quality customer service to enhance customer satisfaction.
- Adapted to dynamic environments, demonstrating resilience in maintaining service standards.
Online Worker
The Warehouse Group
11.2020 - 01.2021
- Managed multiple tasks efficiently to enhance operational effectiveness.
- Ensured customer satisfaction through prompt and effective service delivery.
- Utilised strong time management skills to prioritise and execute responsibilities.
Education
Bachelor of Commerce - Marketing and Information Systems
University Of Auckland
Auckland, NZ09-2025
Year 13 -
Avondale College
Avondale, NZ01.2021
Skills
- Digital marketing strategies
- Consumer behavior insights
- Marketing analytics
- Information systems management
- Data analysis
- Project management
- Customer relationship management
Accomplishments
- Hands-on experience from Semrush
- Data Manipulation in SQL
- Top 3 in Urbanaut Digital Marketing Contest
- Joining Data in SQL
- ARIS
Leadership & Professional Experience
Marketing and Design Executive at the University of Auckland
Avondale College Year 13 prefect
References
References available upon request.
Timeline
Sales Associate
Helly Hansen
09.2024 - Current
Cinema Sales Attendant
Events Cinemas
11.2022 - 02.2024
Online Worker
The Warehouse Group
11.2020 - 01.2021
Bachelor of Commerce - Marketing and Information Systems
University Of Auckland
Year 13 -
Avondale College
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