Summary
Overview
Work History
Education
Skills
Timeline
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James Dudley

James Dudley

Pyes Pa,Tauranga

Summary

  • Outgoing sales professional dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales. I have outstanding negotiation skills, customer service and sales prospecting skills. Friendly, efficient and devoted to maximizing customer satisfaction with exceptional service and support. Strong skills in retaining product and service information. Goal driven and motivated by generating my own personal success.

Overview

8
8
years of professional experience

Work History

Sales Territory Manager Construction Equipment

Brandt Equipment
Rotorua
05.2023 - Current
  • Generated sales leads by cold calling customers in my territory including councils, land developers, construction & earth moving companies, as well as other businesses that require machinery to help their day to day operations.
  • Travelling around my area of responsibility & working autonomously from my work vehicle, nurturing and maintaining existing customers with site visits and ensuring their business needs are met, whilst also locating potential new leads whilst on the road.
  • Leading on site demonstrations of machinery products and proficiently explaining all features, advantages and benefits of the product to the customer.
  • Attend trade shows which showcases our brand and it's product offerings to the general public in a professional manner.
  • Evaluating trade-in equipment doing a full walk around with the customer taking all relevant information from the machine as well as documenting any damages or work needing doing outstanding, and also recording all service and work documents affiliated with the machine to make an informed offer which works for both parties.
  • Knowing to a high level the specifications of each individual model of equipment/machines on the yard, and being able to explain and demonstrate to customers key features and benefits to the products and how they can help their business.
  • Having a sound understanding of 2D, 2D laser and 3D systems that the modern machines use, and demonstrate proficiently how they can benefit businesses, leading to more profitability.
  • Offering finance products and solutions to customers and handling the process from start to finish. Tailoring finance offers that meet their businesses budget or requirements in order to purchase the machinery required.
  • Developing sales plans, and managing CRM databases designed to achieve revenue targets and business objectives.
  • Leasing with the service & parts departments to organize pre-delivery checks and cleans, as well as any parts or accessories that need to be sold against the machine.

New Vehicle Sales Consultant

Farmer Autovillage
Mount Maunganui, Bay Of Plenty
09.2021 - 04.2023
  • Greet customers at the door to ensure they are made to feel welcome immediately.
  • Respond to warm enquiries from potential customers via email and telephone.
  • Showcase vehicles in the showroom, and take customers on test drives in local area to show them the features, advantages and benefits of their desired vehicle of choice.
  • Ensuring with confidence by asking critical key questions to customers that you're selling them the right vehicle that's suited for their needs.
  • Manage sales negotiations and help propose financing options, as well as extended warranties.
  • Maintain high referrals and consistent repeat business due to first-rate customer service standards.
  • Educate customers about warranty requirements and service standards.
  • Maintain up-to-date database of sales contacts and customer information.
  • Follow up with customers to build long-term relationships and successful referrals.
  • Managing all avenues of the sales process once a vehicle has been sold. Including dealing with the service and parts department to organize any accessories and pre delivery inspection's & cleans associated to the vehicle.
  • Delivering & handing over of sold vehicles to customers doing an in-depth presentation either at the dealership or to customers place of business or house.

Pre-owned Vehicles Sales Partner

Self-Employed
Auckland & Tauranga, Tauranga
01.2021 - 08.2021
  • I've been selling cars since the age of 16 and money has always been a strong motivating factor for me. A friend of mine started a car sales business, and let me be a 50/50 partner with him. He lived in Auckland and with me in Tauranga, we would pool our money and buy & sell used cars in our respective area's and split the profits
  • Showcased vehicle features and took customers on test drives in the local area.
  • Managed sales negotiations and and also provided financing solutions.
  • Managed vehicle purchasing and negotiations when buying stock.
  • Mediated and solved customer issues with positive resolutions.

Parts Specialist

Farmer Autovillage
Mount Maunganui, Bay Of Plenty
06.2019 - 04.2021
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Maintained parts system with current order and sales data.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Operated point of sales and parts lookup computer systems.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received and stocked incoming merchandise, arranging items in correct locations.

Carwash Attendant & Parking Concierge

Farmer Autovillage
Mount Maunganui, Bay Of Plenty
05.2019 - 06.2019
  • I came into this entry level job with a end game in mind & a goal to work towards of showing my hard work ethic and determination to work my way from the bottom and earn a position as a salesman at Farmer Auto Village.
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Met customers at their door when they arrived, and took them to the department they were looking for, and parked their cars for them.

Windscreen Technician

Novus Autoglass
, Tauranga
01.2018 - 04.2019
  • Repaired and installed different types of automobile glass in various makes and models.
  • Removed broken or damaged glass windshields using hand tools and electrical tooling.
  • Mobile on-site glass repairs

Heavy Equipment Technician

Kennards Hire
, Tauranga
12.2017 - 12.2018
  • Safe operation, inspection and preventive maintenance of heavy and small machinery.
  • Perform full check overs of plant equipment perform routine and preventive maintenance tasks including cleaning and servicing including diggers, rollers and other earth works machinery.
  • Documented daily equipment inspections and submitted daily inspection forms to supervisor.

Parts Salesman

Partmaster Tauranga
, Tauranga
01.2017 - 12.2017
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Organized new stock for floor placement.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Performed complimentary services, battery installation, testing and wiper installations.

Auto Electrican Workshop Assistant

Bay Automotive Electrical
, Bay Of Plenty
06.2016 - 12.2016
  • Performed wiring tests and removed faulty components.
  • Completed basic and intermediate repairs under oversight of a qualified tradesman.
  • Kept work garage clean and organized to meet internal and regulatory expectations governing safety.

Education

NCEA Level 3 Achieved -

Tauranga Boys College
Tauranga

NCEA Level 2 Merit -

Tauranga Boys College
Tauranga

Skills

  • Goal-oriented
  • Self-motivated
  • Client relations and retention
  • Conflict resolution techniques
  • Product Knowledge
  • Meticulous attention to detail
  • Relationship selling
  • Excellent communication skills
  • Sales expertise
  • Outgoing personality
  • Friendly, positive attitude
  • Reliable & trustworthy

Timeline

Sales Territory Manager Construction Equipment

Brandt Equipment
05.2023 - Current

New Vehicle Sales Consultant

Farmer Autovillage
09.2021 - 04.2023

Pre-owned Vehicles Sales Partner

Self-Employed
01.2021 - 08.2021

Parts Specialist

Farmer Autovillage
06.2019 - 04.2021

Carwash Attendant & Parking Concierge

Farmer Autovillage
05.2019 - 06.2019

Windscreen Technician

Novus Autoglass
01.2018 - 04.2019

Heavy Equipment Technician

Kennards Hire
12.2017 - 12.2018

Parts Salesman

Partmaster Tauranga
01.2017 - 12.2017

Auto Electrican Workshop Assistant

Bay Automotive Electrical
06.2016 - 12.2016

NCEA Level 3 Achieved -

Tauranga Boys College

NCEA Level 2 Merit -

Tauranga Boys College

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James Dudley