James Eastmead
Temuka,Canterbury
Summary
Dynamic and results-driven professional with extensive experience in food service management at Night N Day. Proven track record in training and mentoring staff, enhancing customer service, and implementing inventory control measures. Adept at problem-solving and motivating teams to achieve operational excellence and improve workflow efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Prep/Supervisor
Night N Day
Temuka, CAN
10.2025 - Current
- Supervised daily operations to ensure compliance with safety standards and operational procedures.
- Trained team members on customer service protocols and inventory management systems.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Managed scheduling to optimize staff coverage during peak hours and minimize labor costs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Bar Supervisor
Nopa
Thornham, UK
05.2025 - 09.2025
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, coordinating timely orders for supplies.
- Monitored customer satisfaction to enhance service quality and efficiency.
- Developed new drink recipes, contributing to seasonal menu changes.
- Implemented clean-up procedures, maintaining a safe and organized workspace.
- Closed out cash register and prepared cashier report at close of business.
Bar Supervisor
Golden Lion Hotel
Hunstanton, UK
05.2024 - 05.2025
Front of House Employee
The Crown and Mitre, Kings Lynn
Kings Lynn, Uk
03.2024 - 05.2024
- Provided exemplary customer service, ensuring a welcoming atmosphere for guests.
- Assisted with daily operations, maintaining cleanliness and organization in dining areas.
- Handled cash transactions accurately, processing payments with attention to detail.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
Front of House Employee
Night N Day
Temuka, CAN
12.2019 - 03.2024
- Adapted quickly to changing priorities during peak service hours, enhancing workflow efficiency.
- Trained new staff members on operational procedures and customer service best practices.
- Resolved guest inquiries and complaints promptly, fostering positive relationships and repeat business.
- Monitored inventory levels of supplies, assisting in timely replenishment for efficient service delivery.
Education
High School Diploma -
Roncalli College
Timaru, CAN11.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
Certification
Cellar Management Certification - Green King 2025
Timeline
Food Prep/Supervisor
Night N Day
10.2025 - Current
Bar Supervisor
Nopa
05.2025 - 09.2025
Bar Supervisor
Golden Lion Hotel
05.2024 - 05.2025
Front of House Employee
The Crown and Mitre, Kings Lynn
03.2024 - 05.2024
Front of House Employee
Night N Day
12.2019 - 03.2024
High School Diploma -
Roncalli College