Summary
Overview
Work History
Skills
Interests
Additional Information
Timeline
Generic

James Goddard

Point Chevalier,Auckland

Summary

Looking for full-time work as a retail manager. PERSONAL STATEMENT Experienced and energetic retail manager, returning to work after two years raising a family. Led previous team to achieving an increase of 15% of sales. Created a positive working environment that saw a reduction in staff turnover of 30%. Looking to apply my three years of management knowledge and experience to a new challenge.

Overview

8
8
years of professional experience

Work History

Store manager

Electric Things
Auckland
01.2013 - 01.2016
  • Led, supervised, hired, trained and coached a team of six
  • Involved in wider company decision making, including policy and purchasing decisions
  • Planned and implemented advertising campaigns and branding strategies
  • Created a social media presence, leading to 25% increase in visits to Electric Things website
  • Managed stock ordering, basic accounting for store

Sales representative

Funny Phones
Dunedin
01.2011 - 01.2013
  • Worked as part of a dedicated sales team providing a high level of customer support and after sale service
  • Responsible for stock purchasing
  • Organised weekly team meetings
  • Managed projects and supervised a major contract to provide mobile phones to a nationwide media company
  • Kept up to date with the latest in mobile phone technology

Delicatessen assistant

Eat My Sandwich
Dunedin
01.2008 - 01.2011
  • Prepared food and drink for customers
  • Responsible for marketing display and social media
  • Customer service and cash handling

assistant manager

  • Three years’ successful experience, at an electronics store
  • Hired and trained staff
  • Planned roster and supervised staff
  • Motivated staff to increase sales by 15%
  • Project managed social media marketing campaigns for store
  • Initiative
  • Set up new software systems for ordering stock
  • Developed new material for social media to market store
  • Changed roster system to reduce costs of staffing
  • Communication
  • Replied to and solved client enquiries
  • Coached team on customer service and problem solving techniques
  • Presented monthly statistics to board meetings
  • Electronics and technology
  • Kept up to date with the latest technologies in the electronics retail industry

Skills

  • TECHNICAL SKILLS
  • Invoicing using Datastore platform
  • Knowledge of stock and accounting software
  • Social media marketing platforms and software
  • PERSONAL SKILLS
  • Management

Interests

  • QUALIFICATIONS , University of Otago Dunedin 2008-2010 Bachelor of Commerce Marketing COMMUNITY AND VOLUNTEER EXPERIENCE Student Defence Dunedin 2010 Volunteer
  • Cleaned up Dunedin after storm
  • Handed out care packages
  • Updated Student Defence website, INTERESTS
  • Half-marathons, blog writing, member of Forest and Bird Society

Additional Information

  • ACHIEVEMENTS , Dunedin Volunteer of the Year award, 2010

Timeline

Store manager

Electric Things
01.2013 - 01.2016

Sales representative

Funny Phones
01.2011 - 01.2013

Delicatessen assistant

Eat My Sandwich
01.2008 - 01.2011

assistant manager

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James Goddard