JAMES GOODMAN
Auckland
Summary
Experienced Team Leader with a proven track record in driving team performance and supporting business goals. Skilled in managing workflows, improving processes, and collaborating across departments. Strong communicator with a focus on customer support and building relationships. Looking to apply my leadership experience, organizational , account management & customer service skills in a Sales Support role to help teams achieve success, and to thrive on the competitive environment it is and become an account manager one day.
Overview
7
7
years of professional experience
Work History
Team Lead
Mainfreight
07.2024 - Current
- In charge of 16 different accounts holding 10,000 pallet spaces (largest account Z Energy)
- Daily account management and customer service
- Managing all outbound
- Inventory controller
- Team management
Operations Support 2IC
Mainfreight
01.2024 - 07.2024
- Picking, dispatching orders
- Acting team lead for Harkness and Young/AHI Carrier when team lead is not present
Ryman Healthcare (2019-2020, 2020-2021, 2022-2023)
Ryman Healthcare
01.2019 - 01.2023
- This has been the job I have worked in for the longest period and I have spent my last 3 summers here
- My role included garden maintenance,- residents gardens and also the Village gardens, general maintenance, including pool maintenance, irrigation maintenance, lawn mowing etc and security during the lockdown period during covid
Order Picker
Blacks Fasteners
12.2021 - 01.2022
- Over the summer break of 2021-2022 I was an order picker
- This taught me the basics of how items get distributed in a large company, and where it all starts from order to delivery, showing me the importance of everybody's role in a large company
General Labourer
OneStaff Recruitment
01.2018 - 01.2019
- Worked as a general labourer
- Tasks included setting up and taking down marques at events such as the races
Education
BCom - Management, Economics
UNIVERSITY OF OTAGO
01.2023
NCEA Level 1 E endorsement -
CHRISTS COLLEGE
01.2019
Skills
- Leadership
- Time Management
- Communication
- Team player
- Decision Making
- Customer Service
- People Orientated
Timeline
Team Lead
Mainfreight
07.2024 - Current
Operations Support 2IC
Mainfreight
01.2024 - 07.2024
Order Picker
Blacks Fasteners
12.2021 - 01.2022
Ryman Healthcare (2019-2020, 2020-2021, 2022-2023)
Ryman Healthcare
01.2019 - 01.2023
General Labourer
OneStaff Recruitment
01.2018 - 01.2019
NCEA Level 1 E endorsement -
CHRISTS COLLEGE
BCom - Management, Economics
UNIVERSITY OF OTAGO
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