James Howker

I Manage a $4M+ annual revenue portfolio of real estate clients across New Zealand, delivering tailored digital advertising solutions to maximise exposure and ROI on the Trade Me Property platform

• Conduct regular face-to-face meetings and in-office visits to build trust, understand client needs, and foster long-term partnerships.
• Run engaging office presentations and deliver strategic sales pitches to groups of agents, showcasing platform benefits, campaign performance, and market insights.
• Present data-driven recommendations and campaign performance reports, helping clients optimise their listings and reach business goals.
• Identify upsell opportunities through a consultative sales approach, consistently achieving growth and retention targets.
• Act as the key liaison between clients and internal teams, ensuring seamless onboarding, issue resolution, and campaign execution.
• Stay up to date with property market trends and digital advertising innovations to provide forward-thinking advice and maintain a competitive edge.

I managed a portfolio of over 1,500 client accounts. I've successfully created over 350 deals in my first four months, closing more than 200, achieving a 58.6% conversion rate to, resulting in an Invoiced amount of $387,000+, and contributing to a 38% increase in sales compared to the previous year's performance.

• Utilized relationship-building skills to foster client loyalty enhancing upsell opportunities
• Achieved significant revenue growth by upscaling lower-spend accounts.
• Closed 200+ deals in an average of 25 days from creation to invoicing.
• Coordinate with internal teams for seamless project execution
• Gathered and analyzed customer data to Formulate strategies to enhance sales figures

In my role as a Service Consultant at ANZ, I excelled in delivering high-quality customer service, promoting a wide range of banking products, and ensuring smooth transaction processes

• Fostered strong client relationships
• Boosted customer satisfaction through adherence to regulations
• Promoted banking products and processed transactions
• Collaborated with cross-functional teams to devise promotional strategies
• Delivered customized solutions to enhance customer satisfaction