James Jackson
Auckland,AUK
Summary
Experienced HVAC/boiler maintenance technician with 4 years of hands-on expertise in maintaining and repairing heating, ventilation, and boiler systems. Strong problem-solving skills with proven ability to work independently while delivering high-quality results. Excellent people skills, fostering positive client relationship and effective team collaboration. Seeking to apply my technical abilities and customer-focused approach in a dynamic and challenging environment
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Technician
Tubman Heating
11 Canaveral Drive, Auckland
03.2020 - Current
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Documented all repair work performed on HVAC units according to company standards.
- Installed and repaired boilers, pressure vessels, tanks, and other heavy metal fabrications.
- Followed safety procedures when working around high-pressure systems.
- Designed, installed and repaired boilers used to heat water for generating electric power or providing heat.
Customer Service Representative
Mitre 10
Whangaparaoa, Auckland
02.2018 - 12.2019
- Demonstrated knowledge of the store's inventory by providing detailed information regarding availability, features, and benefits of different paint products.
- Developed and maintained relationships with key customers in the trade industry.
- Prepared sales presentations for potential buyers and existing clients.
Hospitality Worker
Kuzina Mediterranean Restaurant
Orewa, Auckland
10.2016 - 11.2017
- Provided customer service to ensure satisfaction throughout their dining experience.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Sushi Helper
Teppei Osaka
Umeda , Osaka
06.2015 - 02.2016
- Performed daily maintenance on commercial kitchen appliances such as knives, slicers and grinders.
- Assisted head chef in preparing special menu items upon request from customers.
Education
High School Diploma -
Whangaparaoa College
Whangaparaoa12-2018
Skills
- Fish preparation
- Knife Skills
- Language proficiency
- First Aid Training
- Bilingual Japanese/English
- Technical Troubleshooting
- Operation and maintenance expert
- Plumbing Repairs
- Excellent problem solver
- Certified HVAC Technician
- Cutting and threading
- Mechanical troubleshooting and diagnostics
- Welding
- Hand and power tools
- Boiler installation
- Pipe fabrication
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Certification
- Mechanical Building Services Level 4 : NZQF2717
Timeline
HVAC Technician
Tubman Heating
03.2020 - Current
Customer Service Representative
Mitre 10
02.2018 - 12.2019
Hospitality Worker
Kuzina Mediterranean Restaurant
10.2016 - 11.2017
Sushi Helper
Teppei Osaka
06.2015 - 02.2016
High School Diploma -
Whangaparaoa College
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