Summary
Overview
Work History
Education
Skills
Chess, Tennis, Golf,
Timeline
Generic

James Johnson

Kaikohe,NTL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

IHC Appeal Coordinator

IHC
01.1998 - 12.1999
  • Increased collection by 8.4% the highest rise in IHC collection throughout New Zealand regions.
  • Dynamic approach to collecting using critical factors to maximise both collector and donor participation.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each volunteers skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve collection efficiency.
  • Reoffered the Managers job the following year but already in secure employment.

Employment Consultant

Student Job Search
01.1995 - 12.1999
  • Managed caseloads of up to [Number] monthly clients in search of gainful employment.
  • Interviewed clients and administered skills assessments to determine employability.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Proofread and edited clients' resumes to improve interview chances.
  • Developed job leads in order to increase placements.
  • Matched clients to open positions based on skills and work requirements.
  • Developed relationships with diverse businesses to develop competitive and job opportunities for students.
  • Collaborated with employers to develop accurate, current job postings and descriptions.

Owner/ Operator

Self
01.2019 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Director

KP Management Group Ltd
01.2005 - 12.2018
  • Senior Business Consultant and Business Tutor.
  • Grew the business from scratch and motivated employees to be productive and engaged in working together.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Increased sales by 100%
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Controlled costs to keep business operating within budget and increase profits
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Leveraged data and analytics to make informed decisions and drive business improvements
  • Increase revenues by 500% over a 12 month period and 300% in the following year.

Maori Health Administrator

Otago District Health Board - Public Health
01.2000 - 12.2004
  • Oversaw clinic financial management, recruitment and human resources.
  • Contributed to strategic development of clinical programs and study reports.
  • Developed and implemented new initiatives and process improvements as defined by business plan and governing agencies.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Maintained up-to-date information in electronic medical records software.
  • Kept records of expenses and monitored budget while recommending opportunities for cost savings.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to health benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations

Associate Financial Consultant

Moneymind New Zealand
01.1999 - 12.2000
  • Top sales person - multiple months.
  • 50 customer calls per day.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Worked with clients to support understanding of rationale and details of financial strategies.

Education

Bachelor of Arts - Maori Studies

Massey University
Palmerston North, NZ
03.2025

Diploma in Management - Business Administration And Management

New Zealand Institute of Management
New Zealand
10.2004

Bachelor of Applied Economics - International Economics

Massey University
Palmerston North, NZ
03.1999

Skills

  • Productivity Performance
  • Business Analysis
  • Customer Relationship Management
  • Technical Proficiency
  • Time Management
  • Sales and Marketing
  • Lead Generation

Chess, Tennis, Golf,

I like to play sports but tennis and golf are my favourites.  I also love the mental challenge that chess provides. 

Timeline

Owner/ Operator

Self
01.2019 - Current

Director

KP Management Group Ltd
01.2005 - 12.2018

Maori Health Administrator

Otago District Health Board - Public Health
01.2000 - 12.2004

Associate Financial Consultant

Moneymind New Zealand
01.1999 - 12.2000

IHC Appeal Coordinator

IHC
01.1998 - 12.1999

Employment Consultant

Student Job Search
01.1995 - 12.1999

Bachelor of Arts - Maori Studies

Massey University

Diploma in Management - Business Administration And Management

New Zealand Institute of Management

Bachelor of Applied Economics - International Economics

Massey University

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James Johnson