Summary
Overview
Work History
Education
Skills
Certification
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Timeline
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James Mason

North Auckland

Summary

Dynamic leader and Supervisor Operator with a proven track record at Prime Solution Ltd, excelling in staff management and operational efficiency. Skilled in training and mentoring, I boosted team productivity and employee motivation, significantly reducing operational expenses. Achievements include implementing safety protocols that cut workplace accidents by over 30%, showcasing a blend of strategic oversight and motivational leadership.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Supervisor Operator

Prime Solution Ltd
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Enhanced team morale and productivity by organizing regular team-building activities.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
  • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
  • Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
  • Contributed to energy conservation efforts by optimizing machine operation schedules.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

06.2015 - 03.2024

Supervisor on big sub divisions and cut to fill strip top soil cut roads in muck out gully tip heads ,trim to finish GPS

Education

School C -

Seddon Tec
New Zealand
11.1980

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Operations Management
  • Process Improvement
  • Process Monitoring and Improvement
  • Schedule development
  • Policy Enforcement
  • Priority management
  • Inventory Oversight
  • Expectation setting
  • Negotiation
  • Waste Reduction
  • Business Development
  • Contract Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Multitasking
  • Attention to Detail
  • Time Management
  • Excellent Communication
  • Effective Communication
  • Adaptability and Flexibility
  • Organizational Skills
  • Team building
  • Interpersonal Skills
  • Professionalism
  • Relationship Building
  • Adaptability
  • Reliability
  • Self Motivation
  • Task Prioritization
  • Project Planning
  • Conflict Resolution
  • Idea Development and Brainstorming
  • Written Communication
  • Improvement plan knowledge
  • Audit reporting
  • Disaster Recovery Planning
  • Goal Setting
  • Problem-solving abilities
  • Team Leadership
  • Operational Efficiency
  • Customer Relationship Management
  • Inventory Management
  • Workflow Optimization
  • Risk Management
  • Performance Management
  • Key Performance Indicators
  • Vendor Management

Certification

Health and safety

Drug testing

Environmental certs

All on nzqa

Health and safety

Drug testing

Environmental courses

Timeline

06.2015 - 03.2024

Supervisor Operator

Prime Solution Ltd

School C -

Seddon Tec
James Mason