James Naidu
Auckland,Papatoetoe
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
Work History
Registered Nurse/Duly Authorised Officer
Matariki Adult Community Mental Health Team
05.2021 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Clinical Team Coordinator
Matariki Adult Community Mental Health Team
07.2023 - 10.2023
- Streamlined communication between multidisciplinary teams for coordinated patient care delivery.
- Improved patient care quality by implementing comprehensive clinical protocols and guidelines.
- Developed targeted care plans, addressing individual patient needs and fostering positive outcomes.
- Facilitated effective case conferences to discuss complex cases and devise strategies for optimal treatment.
- Managed resource allocation, ensuring appropriate staffing levels and equipment availability for seamless clinic operations.
- Mentored junior staff members on best practices, contributing to the overall growth of the clinical team''s expertise.
Registered Nurse/Duly Authorised Officer
Intake & Acute Assessment team
08.2018 - 04.2021
- Comprehensive psychiatric and risk assessments in a variety of settings.
- Gained proficiency in triaging and managing referrals.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Limited hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Effective, collaborative liaison with community mental health teams, police, schools, GP clinics, family, and wider community services.
- Developed holistic understanding of mental illnesses and MHA.
Registered Nurse
Tiaho Mai - Acute Inpatient Unit
04.2015 - 07.2018
- Extensive experience nursing in open ward and high dependency unit settings
- Person-centred and trauma-informed approach in all areas of care delivery
- Honed de-escalation and effective communication skills through regular application
- Completed orientation and several shifts in the associate charge nurse manager role; managing staffing issues, admissions, acute situations and community team liaising.
Registered Nurse
Emergency Department- Middlemore Hospital
02.2013 - 04.2015
- Nursed patients presenting with a range of medical and mental health issues
- Can identify appropriate treatment pathways respective of presentation.
Education
Post Graduate Diploma in Health Sciences - Mental Health Nursing
University of Auckland
Auckland, NZ06.2018
Nurse Entry to Specialty Practice Programme - Mental Health Nursing
University of Auckland
Auckland11.2015
Nurse Entry to Practice Programme - Nursing
University of Auckland
Auckland11.2013
Bachelor of Nursing - Nursing
Manukau Institute of Technology
Auckland11.2012
Skills
- Comprehensive mental health, physical health and risk assessment
- Culturally competent
- Strong time management and organisational skills
- Evidence based practitioner
- Case Management
- Care Planning
- Emergency Response
- Excellent communicator & team player
References
- Fionna Sutherland, 021 907 535, fionna.sutherland@middlemore.co.nz
- Ritinesh Singh, 0212113881, ritinesh.singh@middlemore.co.nz
- Theresa Nu’u, 021975703, theresa.nuu@middlemore.co.nz
Projects
10/01/20, present, Created a standard of practice (SOP) guideline for Intake & Acute Assessment multi-disciplinary team (MDT) meeting. Currently in the process of discussing the draft guideline with I&A working group before sending it to clinical governance. 11/01/20, present, Member of the Get Home Safe Project working group, as a Public Service Association (PSA) union representative. 07/01/19, present, Certified Safe Practice Effective Communication (SPEC) trainer. 09/01/19, Presented at the Manukau police station to police officers about mental illness, the DAO role, the importance of collaboration between mental health services and police, and the mental health act. 04/01/18, 08/01/18, Attended nationwide conference as part of the CMH working group for “Zero seclusion 2020” initiative. Provided clinical leadership in Tiaho Mai to raise awareness and understanding of seclusion and its impact of service-users with staff. 05/01/18, 07/01/18, Created a quality improvement initiative in the ICU of Tiaho Mai to address restrictive practices during the night shift. The project improved non-pharmaceutical therapies overnight, resulting in clients reporting an improved experience during their stay.
Timeline
Clinical Team Coordinator
Matariki Adult Community Mental Health Team
07.2023 - 10.2023
Registered Nurse/Duly Authorised Officer
Matariki Adult Community Mental Health Team
05.2021 - Current
Registered Nurse/Duly Authorised Officer
Intake & Acute Assessment team
08.2018 - 04.2021
Registered Nurse
Tiaho Mai - Acute Inpatient Unit
04.2015 - 07.2018
Registered Nurse
Emergency Department- Middlemore Hospital
02.2013 - 04.2015
Post Graduate Diploma in Health Sciences - Mental Health Nursing
University of Auckland
Nurse Entry to Specialty Practice Programme - Mental Health Nursing
University of Auckland
Nurse Entry to Practice Programme - Nursing
University of Auckland
Bachelor of Nursing - Nursing
Manukau Institute of Technology
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