James Randell

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Also continued to work hands on in the business doing all previous mentioned Hydraulic technician roles.

• Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
• Saved money by reworking parts suitable for refurbishment.
• Enhanced equipment reliability by conducting regular maintenance checks and implementing preventive measures.
• Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
• Cleaned and lubricated parts to maximize life of equipment and improve performance.
• Strengthened client relationships through consistent delivery of exceptional workmanship in the repair or replacement of hydraulic components.
• Increased customer satisfaction through prompt response time and effective communication of technical issues.
• Collaborated with team members to ensure proper diagnosis, repair, and testing of hydraulic components.
• Installed new parts and components such as lines, pipes and bracing.
• Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
• Contributed to company growth through successful completion of challenging projects involving advanced hydraulic technologies.
• Assisted colleagues in overcoming technical challenges through sharing expertise and providing guidance on complex issues.
• Maintained up-to-date knowledge on industry standards, innovations, and best practices by attending training sessions.
• Operated welding and cutting equipment with strong safety skills and high-quality results.
• Fabricated and assembled parts to complete skilled maintenance and repair work on equipment.
• Delivered high-quality service to clients by troubleshooting complex hydraulic issues accurately and effectively within tight deadlines.
• Achieved cost savings for clients by recommending alternative solutions when appropriate without compromising quality or safety.
• Diagnosed problems with machinery by inspecting components, observing operations and running computer diagnostics.
• Recommended and made improvements to hydraulic systems.

• Managed multiple projects simultaneously, ensuring timely completion.
• Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
• Saved money by reworking parts suitable for refurbishment.
• Enhanced equipment reliability by conducting regular maintenance checks and implementing preventive measures.
• Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
• Cleaned and lubricated parts to maximize life of equipment and improve performance.
• Strengthened client relationships through consistent delivery of exceptional workmanship in the repair or replacement of hydraulic components.
• Increased customer satisfaction through prompt response time and effective communication of technical issues.
• Collaborated with team members to ensure proper diagnosis, repair, and testing of hydraulic components.
• Installed new parts and components such as lines, pipes and bracing.
• Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
• Contributed to company growth through successful completion of challenging projects involving advanced hydraulic technologies.
• Assisted colleagues in overcoming technical challenges through sharing expertise and providing guidance on complex issues.
• Fabricated and assembled parts to complete skilled maintenance and repair work on equipment.
• Achieved cost savings for clients by recommending alternative solutions when appropriate without compromising quality or safety.
• Diagnosed problems with machinery by inspecting components, observing operations and running computer diagnostics.
• Recommended and made improvements to hydraulic systems.

• Visually inspected and tested a variety of vehicles and equipment, performing routine preventive maintenance.
• Vehicle recoveries.
• Investigated and corrected mechanical problems on all types of vehicles.
• Worked on vehicles to complete knowledgeable inspections and skilled repairs.
• Safely and effectively handled wide range of cleaning products and solutions.
• Tyre repairs and replacements.
• Performed preventive maintenance and repairs on vehicles.
• Repaired and replaced pumps, valves and motors.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Inspected, tested and adjusted mechanical systems to facilitate proper functioning.
• Light truck repairs

Owner/Operator.

All aspects of vehicle repair, Quotes, Customer service, customer relations, staff management, fault diagnosis,

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Monitored and coordinated workflows to optimize resources.
• Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
• Trained and guided team members to maintain high productivity and performance metrics.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.