Dedicated to maintaining smooth and efficient workshop operations and skilled in keeping employees focused on producing exceptional work. Proficient in supply, team and project oversight. Top-notch skills in building relationships, solving problems, and communicating with people at all levels. Hardworking and safety-driven leader well-versed in the needs and operational practices of a workshop environment. Methodical and well-coordinated manager with a diligent approach to managing daily needs.
Overview
5
5
years of professional experience
Work History
Workshop Manager
Southern Mechanical Services
Grasmere, invercargill
09.2020 - Current
Managed daily workshop operations and ensured efficient workflow.
Oversaw equipment maintenance and scheduling for optimal usage.
Trained staff on safety procedures and operational protocols.
Implemented process improvements to enhance workshop productivity.
Facilitated communication between team members and upper management.
Evaluated employee performance and provided constructive feedback.
Ensured compliance with safety regulations and company policies.
Organized and managed daily workflow of staff members in the workshop.
Developed and implemented safety protocols for the workshop.
Negotiated contracts with suppliers to ensure competitive pricing on materials and parts.
Kept workshop operations in line with budget limitations and schedule demands.
Resolved customer complaints regarding product quality or service rendered by the workshop staff.
Recruited, interviewed, and hired volunteers and staff.
Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Implemented process improvements that increased productivity while reducing costs.
Ensured compliance with government regulations and standards.
Developed strategies for improving overall performance of shop personnel.
Evaluated team and shop activities to uncover issues and develop improvement plans.
Education
Cargill High
Invercargill, NZ
Skills
Workshop management
Process improvement
Customer relationship management
Staff training and development
Conflict resolution
Performance evaluation
Safety protocol development
Equipment maintenance
Problem solving
Team communication
Attention to detail
Negotiation skills
Documentation and reporting
Cost estimates
Crew leadership
Estimating and quoting
Work Planning and Prioritization
Service scheduling
Staff supervision
Relationship building
Positive attitude
Workplace safety
Critical thinking
Office administration
Service and parts teams management
Customer service management
Maintenance and repair
Employee training and development
Affiliations
Involved with supporting daughter in speedway.
support local sports
Accomplishments
Gained qualification as a Paramedic, which had a career in this for 12 years