James Thomas Martin Douglas
MWT,Fielding
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Meat Processor
Ovations NZ LTD
Manawatu Whanganui Territory, Fielding
04.2023 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Shop Attendant
Laucala Island Resort Fiji
Taveuni, Qamea
03.2017 - 09.2020
- Assisted customers with product selection and provided information on product availability and pricing.
- Greeted customers, answered queries, and processed payments for purchases.
- Organized merchandise displays to attract customers and promote sales.
- Replenished shelves with new inventory as needed.
- Helped maintain store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Operated cash register to process customer transactions accurately and efficiently.
- Inspected returned items for damages and restocked them in appropriate areas.
- Checked expiration dates of products when receiving shipments from vendors.
- Handled customer complaints promptly and professionally.
- Maintained accurate records of daily sales transactions using cash registers or point-of-sale systems.
Sales Assistant
Hertz Rentals Cars Fiji
Nadi, Nadi Airport
05.2016 - 02.2017
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to develop effective sales plans.
Education
Fiji Seventh Form (Year 13) Examination - Liberal Arts And General Studies
Marist Brothers High School
Fiji11-2002
Fiji School Leaving Certificate (year 12) - Liberal Arts And General Studies
Marist Brothers High School
Fiji11-2001
Diploma in Tourism - Accounting And Business Management
University of The South Pacific
FijiSkills
- Customer Service
- Safe Work Practices
- Safety and Sanitation Regulations
- Meat Processing
- Safety Compliance
- Vehicle Operation
- Relationship Building
- Records Management
- Building Rapport
- Upselling Strategies
Languages
English
Professional
Fijian
Professional
Certification
- Full Drivers License - Fiji License
Accomplishments
- 9 years as a Tournament Director for the Fiji Bitter Marist 7s
- 2 time award winner as a Best Volunteer of the Fiji Bitter Marist 7s Tournament
References
References available upon request.
Timeline
Meat Processor
Ovations NZ LTD
04.2023 - Current
Shop Attendant
Laucala Island Resort Fiji
03.2017 - 09.2020
Sales Assistant
Hertz Rentals Cars Fiji
05.2016 - 02.2017
Fiji Seventh Form (Year 13) Examination - Liberal Arts And General Studies
Marist Brothers High School
Fiji School Leaving Certificate (year 12) - Liberal Arts And General Studies
Marist Brothers High School
Diploma in Tourism - Accounting And Business Management
University of The South Pacific
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