Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamie Chen

Auckland

Summary

Dynamic and results-oriented professional with a proven track record at AsureQuality New Zealand, adept in customer service and inventory management. Excelled in maintaining high accuracy in test results and fostering positive customer interactions. Demonstrated ability to thrive in fast-paced environments, enhancing operational efficiency and team collaboration.

Overview

20
20
years of professional experience

Work History

Shop Assistant and Barista

Classic Bakery House
05.2017 - 10.2024
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Laboratory Technician

AsureQuality New Zealand
06.2007 - 05.2012
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Cafe Barista

East Ridge Cafe
04.2007 - 11.2009
  • Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
  • Promoted a welcoming atmosphere by greeting each customers
  • Ensured smooth operation of the cafe during busy periods by prioritising tasks efficiently under pressure without sacrificing quality or customer service standards.
  • Worked in the highly pressured environment and provided highly skilled coffee

Sushi Shop FOH

St. Pierre’s Sushi Ltd
03.2005 - 06.2006
  • Prepared food and served customers
  • Helped with Kitchen chef to prepare food to serve

Education

Bachelor Of Science - Food Science

University of Auckland
Auckland
04.2011

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Shop Assistant and Barista

Classic Bakery House
05.2017 - 10.2024

Laboratory Technician

AsureQuality New Zealand
06.2007 - 05.2012

Cafe Barista

East Ridge Cafe
04.2007 - 11.2009

Sushi Shop FOH

St. Pierre’s Sushi Ltd
03.2005 - 06.2006

Bachelor Of Science - Food Science

University of Auckland

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Jamie Chen