Jamie Fox
Tikitere,Rotorua
Summary
Hi, I'm a extremely passionate Bike Mechanic and Photographer with a love for all things bike and outdoor related. Whether I'm out on a photoshoot with a client, building trails and riding with friends, speaking with customers or working on bikes, that same love and passion is always present. I strive to output a level of work that goes above and beyond people's expectations and makes them feel individually valued as customers. Im looking to further build on my skillset by becoming a senior mechanic and continue learning from those more experienced than myself. I'm a positive person, a great team player, thrive on social interactions and enjoy new challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior Mechanic
Torpedo 7
Rotorua
07.2023 - Current
- Diagnosing mechanical issues through visual inspection of the bicycle.
- Diagnosing electrical issues through software.
- Performing routine maintenance on bicycles such as cleaning, tuning, replacing cables and brake pads.
- Ordering necessary replacement parts for bicycles based on customer needs or market demand.
- Researching current trends in cycling technology to stay up-to-date with industry changes and new procedures
- Providing technical advice to customers regarding bike repairs and maintenance.
Service Advisor
Torpedo 7
Rotorua
01.2022 - Current
- Managing bike warranties
- Managing consumable stock levels
- Processing the intake of bikes coming into the workshop for service.
- Customer liaison to ascertain their needs and informing them of maintenance requirements
Action Sports Photographer
Self Employed
Rotorua
11.2020 - Current
- Work with Athletes, Brands, and Events to produce high end photo and video content within the Mountain Biking industry
- Creating promotional material including headshots, team pictures, and other visuals related to sports photography.
- Editing and processed digital images for publication on websites and in print.
Sales Assistant - Bike
Torpedo 7
Rotorua
11.2019 - 01.2022
- Provided expert advice and guided customers through the process of selecting, accessorizing and fitting their new bike.
- Fostered relationships with customers to expand customer base and retain business.
- Processed special orders for out-of-stock items when necessary.
Education
Junior Suspension Technician - Bicycle Mechanics
Torpedo 7
Rotorua11-2023
Junior Mechanic - Bicycle Mechanics
Torpedo 7
Rotorua07-2023
2023 E-Bike Systems -
Bosch E-Bike Systems
Rotorua07-2023
Ski/Board Technician - Ski/Snowboard
Torpedo 7
Rotorua03-2021
NCEA Level 3 -
John Paul College
Rotorua11-2020
NCEA Level 2 (Merit Endorsement) -
John Paul College
Rotorua11-2019
NCEA Level 1 -
John Paul College
Rotorua11-2018
Guide Status -
Trek University
100% Completion -
SRAM STU
%100 Completion - Bicycle Mechanics
Shimano S-TEC
Skills
- Bike Servicing/Repair
- E-Bike Servicing/Repair
- 50/100HR Suspension Servicing
- Product Knowledge
- Intake Process
- Bike Building
- Warranty Management
- Customer Service
- Ski/Snowboard Servicing
- Teamwork
- Adaptability
- Photography
- Videography
- Photo/video editing software
Affiliations
- Mountain Biking
- Hiking
- Photography and Videography
- Skiing
- Watersports
- Festivals
- Videogames
Accomplishments
- NCEA Level 2 with Merit
- Duke Of Edinburgh Bronze Award
Certification
- Full NZ Drivers Licence
References
References available upon request.
Timeline
Junior Mechanic
Torpedo 7
07.2023 - Current
Service Advisor
Torpedo 7
01.2022 - Current
Action Sports Photographer
Self Employed
11.2020 - Current
Sales Assistant - Bike
Torpedo 7
11.2019 - 01.2022
Junior Suspension Technician - Bicycle Mechanics
Torpedo 7
Junior Mechanic - Bicycle Mechanics
Torpedo 7
2023 E-Bike Systems -
Bosch E-Bike Systems
Ski/Board Technician - Ski/Snowboard
Torpedo 7
NCEA Level 3 -
John Paul College
NCEA Level 2 (Merit Endorsement) -
John Paul College
NCEA Level 1 -
John Paul College
Guide Status -
Trek University
100% Completion -
SRAM STU
%100 Completion - Bicycle Mechanics
Shimano S-TEC
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