Jamie Haumaha
Raglan,Raglan
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Sympathetic Case Coordinator skilled at managing high number of caseloads at once and ensuring optimal support for each patient. Committed to developing and maintaining excellent relationships with providers and patients. Adept at researching, identifying a problem, and providing professional input to find an effective solution.
Overview
1
1
year of professional experience
Work History
Co-Lead
Te Toi Ora Ki Whaingaroa
Raglan , Raglan
01.2024 - 06.2024
- Monitored progress of projects, identified areas of improvement, and provided feedback to team members.
- Provided timely coaching and mentoring to ensure successful completion of tasks.
- Drafted reports summarizing progress updates on various projects assigned to the team.
- Collaborated with other departments to ensure smooth communication and coordination across teams.
- Encouraged creativity among team members by providing opportunities for learning new skillsets or technologies.
- Analyzed data collected from surveys or focus groups conducted by the organization.
- Organized employee training sessions as needed to enhance job knowledge.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Trained new employees on company policies, job duties, and performance expectations.
- Reconciled discrepancies between vendor statements and internal accounts payable reports.
- Maintained accurate records of payments, credits, and other transactions.
- Reviewed aging reports regularly to ensure timely payments are made.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
- Ensured all required supporting documentation is attached before processing payments.
- Prepared monthly accrual entries for expenses not yet received or billed.
- Processed company receipts, sales invoices and payments from customers and suppliers.
Case Navigator
Te Toi Ora Ki Whaingaroa
Raglan , Raglan
01.2023 - 12.2023
- Assisted in the preparation of patients for examinations.
- Ensured that all necessary forms were completed accurately before submitting them for processing.
- Helped maintain an organized inventory of medical supplies in the facility.
- Answered phone calls from patients regarding questions about their healthcare needs.
- Responded to emergency situations by calling for additional assistance when needed.
- Maintained cleanliness of equipment and examination rooms between patient visits.
- Performed clerical duties such as scheduling appointments, filing paperwork, and maintaining records.
- Observed patients' conditions during treatment sessions and reported any changes or concerns to supervising physician and nurse.
- Educated patients about their diagnosis and provided emotional support when needed.
- Monitored expiration dates of medications and supplies in order to ensure safety standards are met.
- Provided assistance to medical staff with patient care and treatments.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Explained policies, procedures and services to patients.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Taught volunteers how to relate to guests, uphold patients' rights and respond to specific issues.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Stayed current on community-based resources and services useful to patients.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Collaborated with clinical and administrative staff to meet patient needs.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Education
Certification - Waikato DHB
Te Toi Ora Ki Whaingaroa
Raglan, NZ06-2024
High School Diploma -
Western Heights High School
Rotorua, NZ01-2006
Skills
- Innovation management
- Strategic Planning
- Schedule development
- Business Development
- Staff Management
- Inventory Control
- Financial Management
- Goal-Oriented
- Inventory Oversight
Affiliations
- Sports
- Outdoors
- Traveling
References
References available upon request.
Timeline
Co-Lead
Te Toi Ora Ki Whaingaroa
01.2024 - 06.2024
Case Navigator
Te Toi Ora Ki Whaingaroa
01.2023 - 12.2023
Certification - Waikato DHB
Te Toi Ora Ki Whaingaroa
High School Diploma -
Western Heights High School
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