Proven Operations Manager with a track record of driving efficiency and leading high-performance teams. At Wealleans Groundspread Ltd, enhanced team productivity and mastered financial report analysis, alongside significant achievements in customer service and operations management. Skilled in problem-solving and team leadership, successfully managed a portfolio worth $1.2M in sales at Piako Tractors Ltd.
My primary role with Wealleans is Assistant Transport Manager which involves managing a team of 15-20 people. Within my time at Wealleans I have had the opportunity for significant personal development and leadership coaching and this has supported my management role. As part of my role I read and understand monthly / yearly financial reports and truck data reports detailing truck expenses and profits. I have also been involved with staff recruitment and running client open days. In my role it is important that I understand and interpret data correctly including and not limited to farm size, fertiliser tonnage, profit and losses in various departments, budgets and client budgets and needs. Part of my role is to drive efficiencies from interpreting this data and my leadership coaching has helped to support me to be able to have the hard conversations that may need to be had.
This role is made up of various tasks such as:
◦ Liaising daily with customers to organise fertiliser deliveries and/or fertiliser applications.
◦ Working out fertiliser tonnage rates according to truck and trailer limits to maximise efficiencies
◦ Organising bulk deliveries to farms with various bulk distributors
◦ Team leader for Health & Safety Committee
◦ Reading and understanding monthly financial reports to determine profit/loss and in which areas need attention
◦ Reading and understanding truck data reports including profit and expenses
◦ Job check off and invoicing to customers
◦ Understanding client budgets and working with clients to still meet their needs within this framework
◦ Working with Xero
◦ Staff recruitment
◦ Quoting fertiliser applications for prospective and existing clients
My primary role within Piako Tractors was Agricultural machinery sales and customer service.
In this role I was expected to organise my own day grow my own portfolio of clients and had no provided targets. I was able to build on my previous experience with human relations and with my practical approach I grew and maintained a strong customer base with $1.2 Mil worth of sales.
The role required;
◦ Cold calling farmers
◦ In-depth product knowledge
◦ Looking into exisiting customer enquiries
◦ Organising customer finance
My Role within Philip Parry Contracting took many forms and exposed me to all aspects of the business as it grew from 4 to 20 staff in its peak. Early on I started with operating heavy machinery, progressing into running the silage crew of 8. After gaining experience I stepped into the operations manager role, which consisted of the following;
▪ Liaising with farm owners/managers and local agronomists to ensure my crew met demands, plant the correct crops at the correct rates and the jobs were completed to the highest standard possible.
▪ Implementing Xero accounting software and set up administration systems including Smartpay payroll.
▪ Training the office administrator how to use Xero and administration systems.
▪ Hiring foreign workers for the peak harvest season.
▪ Training staff to use existing and new equipment.
▪ Health and Safety Compliance.
▪ Inventory coordination, looking after inward and outward goods.
▪ Carry out maintenance and general servicing of the contracting equipment, calibrating and setting up electronics on new equipment.