Jamie Rose

• Assisted in processing court documents and maintaining accurate records.
• Supported the management of case files and scheduling of hearings.
• Facilitated communication between court staff, legal professionals, and the public.
• Learned to utilize case management systems for tracking case progress.

• Coordinated scheduling for multiple projects, ensuring resource availability and adherence to timelines.
• Implemented software solutions to streamline scheduling processes and improve operational efficiency.
• Developed detailed schedules, balancing workload among team members to maximize productivity.
• Monitored project progress and adjusted schedules as necessary to meet changing demands.

• Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
• Assisted clients with account inquiries, providing exceptional service and resolving issues promptly.
• Operated cash handling systems, maintaining secure and organized cash drawers throughout shifts.
• Conducted routine audits of cash balances, identifying discrepancies and implementing corrective measures.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Undertook a Graduate Management Programme with Accor Hotels. There I worked primarily at the Novotel in Wellington and learnt to run each department within the hotel; Food & Beverage, Housekeeping, Front Office and Conferencing.