Jamie Thomas
Te Awamutu,WKO
Summary
Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Art Designer Marketing
Jam at Queenwood LTD
11.2023 - Current
- Prepared final print-ready image files to send to production
- Managed numerous projects simultaneously to meet tight deadlines
- Delivered projects with creativity, speed and accuracy, utilizing exceptional layout and design skills.
Cafe Manager
Jam at Queenwood Cafe LTD
10.2022 - Current
- Encouraged customers to purchase additional food and beverage items using upselling techniques
- Maintained quality control standards through proper portioning, presentation and pricing for food service orders
- Boosted sales growth by developing innovative marketing strategies and engaging promotional events.
Manager/Barista
Deli On The Corner
01.2020 - 03.2022
- Managing staff, Excel roasters sheets, advertising/marketing & stock take/ordering)
- Performed opening and closing procedures and side work duties according to station rotation assignment
Café Worker
Columbus Coffee
04.2017 - 11.2018
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Education
Barista Training - Level 1 - 2 -
Coffee Training
09.2021
Culinary Aeprts - Level 3 -
Toi ohomai
04.2019
NCEA - Level 1 - 2 -
Whakatane High School
01.2019
Skills
- Customer Service
- Training and Development
- Account Management
- POS Systems and Ordering Platforms
- Coffee Servicer
- Beverage Preparation
- Graphic Design
Certification
- Health and Safety Certificate
- Culinary Arts Certificate (1/2 Years)
- Barista Certificate
- Professional Barista (2 Day Class)
Accomplishments
- Take inventory or examine merchandise to identify items to be reordered or replenished
Bipolar Type - 1
Is a mental health condition characterised by episodes of mania and depression.
I have medication I take , and will not this will NOT affect my work.
Timeline
Art Designer Marketing
Jam at Queenwood LTD
11.2023 - Current
Cafe Manager
Jam at Queenwood Cafe LTD
10.2022 - Current
Manager/Barista
Deli On The Corner
01.2020 - 03.2022
Café Worker
Columbus Coffee
04.2017 - 11.2018
Barista Training - Level 1 - 2 -
Coffee Training
Culinary Aeprts - Level 3 -
Toi ohomai
NCEA - Level 1 - 2 -
Whakatane High School
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