Shayla Mcfarlane
Te Awamutu
Summary
Friendly cafe worker with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. I am a cheerful person who enjoys life Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
2
2
years of professional experience
Work History
Cashier
PAK'nSAVE Te Awamutu
05.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cafe Worker
Murray Peterson
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Increased repeat business by developing strong rapport with regular customers through excellent service.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Contributed to team efficiency by cross-training in various roles such as cashier, and food preparer.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Beststart Reliever
Sophia Jarrett
11.2022 - 07.2023
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Utilized positive reinforcement strategies to encourage appropriate behaviours among students while minimizing disruptions or conflicts.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
No Degree -
Te Awamutu College
Skills
- Teamwork and Collaboration
- Cooking
- Issue Resolution
- Menu Memorization
- Kitchen Support
- Food safety knowledge
- Customer Service
- Food Preparation
- Staff Leadership
- Great with children
- Bubbly personality
- Patience and Empathy
Timeline
Cashier
PAK'nSAVE Te Awamutu
05.2024 - Current
Cafe Worker
Murray Peterson
07.2023 - Current
Beststart Reliever
Sophia Jarrett
11.2022 - 07.2023
No Degree -
Te Awamutu College
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