Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jamie Wilson

Dunedin

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

24
24
years of professional experience

Work History

Assistant manager

Hotboxx
02.2021 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Assistant supervisor livestock Yards

Alliance
05.2018 - 11.2020
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.

Livestock Administrator

Livestock Administrator
03.2012 - 07.2017
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Wool handler

Wool handler
02.2001 - 09.2009
  • Assisted shearers in maintaining a smooth workflow, promptly removing shorn fleece from the workspace.
  • Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
  • Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
  • Provided support to other team members, sharing knowledge of best practices in wool handling procedures.

Education

Level 3 - Business Studies

Open Polytechnic
New Zealand
12.2024

Level 2 - Animal Care

Southern institute of technology
11.2019

Level 1 - 3 -

South Otago High School
12.2000

Skills

  • Active listening
  • Customer service
  • Communication
  • Leadership
  • Computer skills - Xero, Microsoft
  • Management skills
  • Problem solving
  • Time management
  • Interpersonal skills
  • Transferable skills
  • Health & safety

Personal Information

  • Date of Birth: 11/14/83
  • Gender: Female
  • Nationality: New Zealand
  • Driving License: Class 1 full, Class 2, Class 4, Class 5 F endorsement

Timeline

Assistant manager

Hotboxx
02.2021 - 03.2025

Assistant supervisor livestock Yards

Alliance
05.2018 - 11.2020

Livestock Administrator

Livestock Administrator
03.2012 - 07.2017

Wool handler

Wool handler
02.2001 - 09.2009

Level 1 - 3 -

South Otago High School

Level 3 - Business Studies

Open Polytechnic

Level 2 - Animal Care

Southern institute of technology

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Jamie Wilson