Jamie Wilson
Dunedin
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
24
24
years of professional experience
Work History
Assistant manager
Hotboxx
Timaru
02.2021 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant supervisor livestock Yards
Alliance
Timaru
05.2018 - 11.2020
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Livestock Administrator
Livestock Administrator
Timaru
03.2012 - 07.2017
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Wool handler
Wool handler
Balclutha
02.2001 - 09.2009
- Assisted shearers in maintaining a smooth workflow, promptly removing shorn fleece from the workspace.
- Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
- Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
- Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
Education
Level 3 - Business Studies
Open Polytechnic
New Zealand 12.2024
Level 2 - Animal Care
Southern institute of technology
11.2019
Level 1 - 3 -
South Otago High School
12.2000
Skills
- Active listening
- Customer service
- Communication
- Leadership
- Computer skills - Xero, Microsoft
- Management skills
- Problem solving
- Time management
- Interpersonal skills
- Transferable skills
- Health & safety
Personal Information
- Date of Birth: 11/14/83
- Gender: Female
- Nationality: New Zealand
- Driving License: Class 1 full, Class 2, Class 4, Class 5 F endorsement
Timeline
Assistant manager
Hotboxx
02.2021 - 03.2025
Assistant supervisor livestock Yards
Alliance
05.2018 - 11.2020
Livestock Administrator
Livestock Administrator
03.2012 - 07.2017
Wool handler
Wool handler
02.2001 - 09.2009
Level 1 - 3 -
South Otago High School
Level 3 - Business Studies
Open Polytechnic
Level 2 - Animal Care
Southern institute of technology